The maintenance to MyFAU has been completed and MyFAU is now accessible. Some users may experience issues logging into MyFAU if their passwords were changed after 1 am on 9/10/15. We expect these issues to be resolved in the next few hours and users should not need to change their passwords again.
Immediate MyFAU Maintenance 12:00 pm 9/11/2015
MyFAU will be offline for immediate maintenance from noon until 2pm 9/11/2015. Users requiring access to Self Service may use the links in Blackboard until MyFAU access has been restored.
We will update this post regularly with updated information should this timeline change.
OIT Systems Maintenance, Thurs. Sept. 10 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/10/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Active Directory placement of new accounts
When: 5:00AM – 6:00AM
Affected services: Active Directory, Waveset Identity Manager (IDM)
Affected systems: ad.fau.edu, idm.fau.edu
Description of maintenance: OIT will begin to place new user accounts in the People OU in Active Directory. Existing accounts will remain in their current sub-organizations (Employee, Student, Courtesy) until later this months when we will begin to move all accounts.
User impact: None expected. Only new user accounts will be impacted by this change. These accounts will only be impacted if they are trying to access an application that is hardcoded to point to a specific OU in AD.
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Remove changelog DB from MyFAU ldap server
When: 5:00AM – 5:30AM
Affected services: MyFAU, luminissync, password synchronizations
Affected systems: MyFAU, password reset, OIM
Description of maintenance: OIT will remove the changelog database from MyFAU’s ldap server to improve stability of myfau’s directory server
User impact: Password resets will not synchronize and users will be unable to login to MyFAU while ldap is restarted.
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Update Ironport Server berty
When: 6:00AM – 6:45AM
Affected services: Email
Affected systems: Ironport server – berty
Description of maintenance: OIT will update the Ironport server to latest general patch
User impact: Delivery of mail may possibly slow down during this time.
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Posted in Educational Technologies, Network and Telecom
wordpress upgraded as scheduled
Hello all,
WordPress has been upgraded as scheduled. If you see any abnormal problems, please report it to systems@fau.edu.
thanks
norman
OIT Systems Maintenance, Thurs. Aug 27 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/27/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 5:00AM – 5:30AM
Affected services: OIM, Blackboard
Affected systems: boc22oimccp1.ad.fau.edu
Description of maintenance: Fix to correct classes missing from Blackboard after FAUNetID rename. Updating Blackboard OIM Connector version 1.1-SNAPSHOT
Fixes an issue with renaming accounts. Username changes must also include a change to their UserBatchUid in blackboard.
User impact: No downtime is expected for this change
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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Description of maintenance: Install Banner Financial Aid 8.23.0.6 patch in production. This patch creates a critical report for the 2015/2016 Direct Loan Reconciliation process. The Financial Aid office has been waiting for this item to be released and they have requested that it be expedited into production.
User impact: No user downtime is anticipated
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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner General
Description of maintenance: Install Banner General 8.7.3 upgrade in production.
This upgrade is required as a pre-requisite installation for upcoming Financial Aid and Student upgrades which are anticipated for the first week of September 2015
User impact: No user downtime is anticipated
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Blackboard experiencing slowness
We are currently experiencing slowness with Blackboard. We are working to resolve the issue as soon as possible.
We apologize for the inconvenience.
Posted in Educational Technologies, Systems
[RESOLVED] – Password Resets Issues
Password reset issue has been resolved and we are now able to reset passwords again.
OIT
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We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.
This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.
If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)
We apologize for the inconvenience this may cause.
OIT
COMPLETED: Echo360 System Maintenance
Echo360 has successfully upgraded to 5.4, SP7.
ESS is accessible for users and viewership of Echo360 presentations is fully functional.
[Completed]Blackboard Maintenance
Blackboard maintenance has completed and all blackboard services are operational.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. July 23 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/23/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00AM – 5:45AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will be updating the LiveText Building Block for Blackboard to fix an issue preventing instructors from linking their Blackboard courses with LiveText
User impact: We do not expect any downtime unless we need to restart, though a restart should not be necessary. If a restart is necessary the servers can be restarted individually so Blackboard would still not be down.
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When: 6:00AM – 6:15AM
Affected services: https://assessment.fau.edu & https://devassessment.fau.edu
Affected systems: ieadata & boc22mssqlfau
Description of maintenance: OIT will be moving some of IEA’s databases to a new system.
User impact: The following sites will be unavailable during the window:
https://assessment.fau.edu
https://devassessment.fau.edu
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Posted in Educational Technologies, Systems