Blackboard maintenance has completed and blackboard is operational.
OIT Systems Maintenance – Thurs. June 26 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/26/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 6:00AM
Affected services: Undergraduate Application: https://ugapp.fau.edu and Graduate Application: https://owlapp.fau.edu
Affected systems: ugapp1, ugapp2, ugapp3, ugapp4, ugapp5
Description of maintenance: We are upgrading the admissions application to improve usability. It will be offline from 3am until 6am while we redeploy all services.
User impact: The admissions applications will be offline. Once they return to service the admissions forms will look different and may require that users clear their browser cache.
At this time we know the select box usage is effected and they must be manipulated with a mouse instead of the keyboard. We have contacted the vendor about this problem.
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When: 6:00AM – 7:00AM
Affected services: All domain-joined PCs
Affected systems: All domain-joined PCs
Description of maintenance: OIT will be changing the default domain for PCs to be ‘FAU’. When signing-in to a computer ‘FAU’ will be the default when asking for credentials. If you need to authenticate with a user account in the IRM domain you will need to enter IRM\netid and your password (this is rare)
User impact: When prompted for credentials, ‘FAU’ will be the default domain. There is no downtime expected for this change.
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When: 4:00AM – 6:00AM
Affected services: We will be moving the content directory to faster storage
Affected systems: Blackboard
Description of maintenance: Blackboard will be unavailable during the maintenance window. We expect some servers to be up by the 1 hour mark with the rest being brought up one at a time and expect to be finished by 6 AM
User impact: Blackboard will be unavailable during the maintenance window.
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[Completed] Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.
The network maintenance scheduled for this morning has been completed.
Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.
OIT will be performing network maintenance on Sunday June 22nd from 4:00 a.m. until 5:00 a.m. During this time, there will be a network interruption lasting between 15-20 minutes which will affect connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.
RESOLVED: Blackboard Enrollment Issue
We are currently experiencing an issue that is causing a delay in the update of enrollments in Blackboard.
Posted in Educational Technologies, Systems
RESOLVED: Echo360 Service Restart
RESOLVED: The Echo360 Service needs to be restarted to rebuild its Tapestry cache and will be unavailable from 8:45-9:15am
Any user attempting to upload video via EMI or stream Echo lecture videos will be unable to do so during this window.
[UPDATE]Blackboard upgrade status
Blackboard maintenance is done for today.
Blackboard maintenance will resume Friday May 9th 3-7:00 AM.
Posted in Educational Technologies
(Completed) Network Maintenance – Tuesday May 6th from 2:00 a.m. until 3:00 a.m.
The network maintenance scheduled for this morning has been completed.
Posted in Educational Technologies, Systems
Blackboard intermittently unavailable
Blackboard will be intermittently unavailable between 1:15-2:15 to fix a security issue with the webserver.
Posted in Educational Technologies, Systems
Blackboard intermittently unavailable
Blackboard will be intermittently unavailable between 1:15-2:15 to fix a security issue with the webserver.
Posted in Educational Technologies, Systems