COMPLETED – Wireless upgrades 02-13-2013

Wireless network upgrades on Boca Raton campus for 02-13-2013 completed

Posted in Educational Technologies, Systems

Completed – Wireless upgrades on the Boca Raton campus 2-11-2013

The wireless network upgrades on the Boca Raton campus scheduled for Monday, February 11, 2013 have been completed. Thank you

Posted in Educational Technologies, Systems

[Resolved] Blackboard Grade Center Error

Earlier today some users may have experienced errors accessing the Blackboard grade center and possibly other areas. We have resolved these problems and contacted the vendor for support to prevent the issue in the future.

If you experience any errors with Blackboard please submit a ticket at http://helpdesk.fau.edu/.

Posted in Educational Technologies

OIT Systems Maintenance, Thursday, Jan. 24 from 3:00 AM to 7:00 AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 1/24/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 5:30 AM – 7:00 AM
Affected services: Banner Production, Banner Test, Blackboard Production, Blackboard Test, Appworx, Iplanet Mail, Oracle Management, ODS Production, ODS Test, NetApp Management Console
Affected systems: Bannerprd, Banoradev, Bbloracle, Bbloraclealt, Boc22ora01, Boc22ora02, Boc22ora03,
Mcoracle, Modena, Odsprod, Odstest, Oem, Naadmcon
Description of maintenance: Add in new SAS storage to existing stack on bocana01 (NetApp FAS3240 filer)
User impact: We do not expect any end-user impact, but above are systems/applications that could be
affected should something go wrong.

When: 3:00 AM – 7:00 AM
Affected services: Finance 8.8, Finance Self Service 8.6, FacAdv Self Service 8.5.2/8.5.3
Affected systems: Banner
Description of maintenance: The above mentioned Banner modules will be upgraded to the specified version in production FAUP (INB & SSB).
User impact: The user may receive a timeout or ‘Page Not Found’ message while connected to Finance SSB or FacADV SSB.

Posted in Educational Technologies

Network Outage Davie Campus

Network connectivity to the Davie Campus is down. We are presently working with our vendor to restore service to the Davie Campus.

Posted in Educational Technologies

Network problems in Buildings 36, 10 & 22

We are experiencing Network problems in several buildings across campus.

Posted in Educational Technologies

VPN Connectivity Issues Resolved

The on-campus connectivity issues with VPN have been resolved. Users may have issues connecting from certain Internet Service Providers until later this afternoon as the necessary changes are still propagating across the internet.

 

 

Posted in Banner and Admin Systems, Educational Technologies, Systems

VPN network segment not working properly

Network communication between the VPN network and the internal FAU network is not working properly. We are working to resolve the issue as soon as possible.

Thank you

Posted in Educational Technologies, Systems

[Resolved] Frevvo and Lists Maintenance still ongoing

Frevvo/OwlApp and Lists (Sympa) are now fully functional.

Please contact Middleware (mad@ad.fau.edu) if you encounter any problems with these systems today.

Posted in Educational Technologies

Intermittent mail issues

We are currently encountering intermittent mail issues.  Systems is working on the problem.

Posted in Educational Technologies