Banner production unavailable during the Fiscal Year End Roll process this Thursday night from midnight to Friday (June 29, 2012) morning 10:00am

This is a reminder that Banner production FAUP will be unavailable starting today Thursday (6/28/2012) night from midnight to Friday (6/29/2012) morning 10:00am in order to complete Phase I of the fiscal year end roll process.

Posted in Educational Technologies

Completed – OIT Systems Maintenance, Thursday, June 28 from 3:00am to 7:00

Posted in Educational Technologies, Email, Systems

Phone upgrades in building 22 on June 21 @ 6:00 pm

On Thursday, June 21st beginning at 6:00 pm, the Communication Infrastructure team will begin upgrading the phones and voice system for IP phones in building 22. This upgrade will cause intermittent interruptions for all telephone service in building 22 between the hours of 6:00 pm through 7:00 am on Friday, June 22.

In case of an emergency during this period, please dial 911 or contact the FAU Police Department at 561-271-5163 from a non-FAU phone.

If you experience telephone difficulties after 7:00 am on Friday, please open a trouble ticket with the FAU help desk at http://www.fau.edu/helpdesk/ or call 561-297-6235 for assistance.

Posted in Educational Technologies

OIT Systems Maintenance, Thurs, May 17, 2012 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/17/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00 am – 6:00 am
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The goal of the change is to install the Bboogle building block on Blackboard production. This new tool will allow Faculty and Staff to link content stored in Google Applications with Blackboard and automatically creates Google Groups for courses.
User impact: None. No downtime is expected.

When: 6:00 AM – 6:30 AM
Affected services:  Active Directory (AD)
Affected systems:  davdcfau01
Description of maintenance:  An IDM agent is being installed on the Davie domain controller and must be rebooted afterwards.
User Impact: None expected.

Posted in Educational Technologies

Davie Active Directory Server Failure

The Davie Active Directory server (davdcfau01) has experienced a physical hardware failure.

We are working to bring up a virtual instance of the server.

We will post updates as we progress.

Posted in Educational Technologies

[RESOLVED] NWRDC is currently down

Resolved as of 2:26am…

As of 12:41am –> NWRDC connection is down (NWALT connection is fine). NWR has been called; they are aware of the issue and are looking into it. No estimated time for a resolution to the issue…

Posted in Banner and Admin Systems, Educational Technologies, Systems

Echo360 Maintenance, Monday, May 7, 2012

Echo360 system maintenance is now complete.

—————————————————————-

When: 9:00am – 12:00pm
Affected Services: Echo360
Affected Systems: Echo360
Description of Maintenance: Instructional Technologies will be performing software updates to the Echo system.
User impact: No end-user impact is expected

Posted in Banner and Admin Systems, Educational Technologies, Systems

Banner TEST cloning on Monday 4/23/2012 completed

The cloning of Banner TEST is completed and available for all to access.

Posted in Banner and Admin Systems, Educational Technologies, Systems

Upgrading the power for the voice system in T-6, Tuesday, 4/3/12 @ 5am

Network and Telecom: The power upgrade for the voice system in T-6 has been completed.

Posted in Educational Technologies

Upgrading the power for the voice system in T-6, Tuesday, 4/3/12 @ 5am

Upgrading the power for the voice system in T-6, Tuesday, 4/3/12 @ 5am

On Tuesday, April 3, 2012, from 5:00am till 7:00am CI will be upgrading the power for the voice system in T-6. During this time there will be no FAU phone service in the T-Area, Building 69, or the Baldwin House. If you have an emergency and you are located in these areas please dial 911 from a cellular or a non-FAU phone. The FAU police department can be reached at 561-271-5163.

Posted in Educational Technologies