power and network issue in Jupiter 04 / UP have been resolved

Network: Power and network issue in Jup 04 / UP have been resolved.

Regards,

Jim Gorycki jimg@fau.edu office: 561-297-2124 mobile: 561-239-5344

Posted in Educational Technologies

Network Maintenance Bldg. 53 (Visual Arts) 03/07/2012

Networking will be upgrading the network equipment in building 53 (Visual Arts) during the maintenance window 5:00am to 7:00am Wednesday 03/07/2012. No service outage during normal business hours is expected.

Posted in Educational Technologies, Systems

Network and Telecom – Network Maintenance Monday 2:00a.m to 6:00a.m.

IRM will be performing maintenance on firewall hardware from 2:00a.m to 6:00a.m. this Monday morning. During this time, access to the internet from FAU’s campuses may be briefly interrupted in addition to intermittent interruptions in access to wired dorm networks, wireless, new pre-production Banner servers, College of Science and Engineering, Culture and Society, and Echo recordings.

Additional maintenance is scheduled for Wednesday morning. A separate notification will be sent out regarding that maintenance window.

Posted in Educational Technologies

Network Maintenance Bldg. 72 Satellite Utility Plant and Bldg. 81 Parking Garage I 03/01/2012

Networking will be upgrading the network equipment in building 72 (Satellite Utility Plant) and building 81 (Parking Garage I) during the maintenance window 5:00am to 7:00am Thursday 03/01/2012. No service outage during normal business hours is expected.

Posted in Educational Technologies

Resolved – Network outage Boca buildings

The network outage has been resolved.

Sent: Thursday, February 23, 2012 12:12 PM

Network: Network outage across several buildings on the Boca Raton campus

We are currently investigating to determine the root cause of the outage.

Thank you.

Posted in Educational Technologies

[UPDATED] OIT Systems Maintenance, 2/9/2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/09/2012 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:00AM – 6:00AM
Affected Services: Event Management System (EMS)
Affected Systems: Event Management System (EMS)
Description of Maintenance: Upgrade the EMS system with released patches, insert all buildings and rooms in the university as defined by OSUA, and increase security for associated websites by enforcing SSL to securing logins
User impact: EMS, Master Calendar, EmsWebClient, and VirtualEMS will be unavailable during this period
User Notifications: EMS users have been notified via email

When: 5:00 am – 7:00 AM
Affected Service:  Blackboard
Affected Servers: Bba1-6, bbm1, bbc1, bbc2
Description of Maintenance:  We will be applying a security patch to the black board servers.
User Impact: Minimal, down time is expected, maybe 5 to 10 minutes.
Notification: Users will be redirected to wordpress.fau.edu/irm/ and notification is being add within Blackboard.

When: 3:00AM – 6:00AM
Affected Service:  Graduate College Admissions Application
Affected Servers: owlapp.fau.edu, owlapp1.fau.edu, owlapp2.fau.edu
Description of Maintenance:  Due to a security fix in Internet Explorer we need to upgrade a component of the admissions application.
User Impact: The service will be offline between 3am and 6am.
Notification: Requests will be redirected to wordpress.fau.edu/irm/

Posted in Educational Technologies, Systems

[Resolved] Blackboard and SSO.fau.edu login issues

A directory server that provided authentication to Blackboard, Owl Apps and SSO.fau.edu failed last night and users may have experienced difficulty logging into Blackboard, Owl Apps and SSO.fau.edu between 4am and 5:45am this morning.

At this time everything should be working 100%

Posted in Educational Technologies

Firewall Reboot tomorrow 2/3/2012 at 5am

Network: Firewall Reboot tomorrow 2/3/2012 at 5am

We need to reboot the edge firewall tomorrow morning. We will start the reboot at 5am. It should just take a few minutes.

This will affect Internet access for the minutes the firewall takes to boot.

Posted in Educational Technologies

Blackboard Wiki Issue

During our System Maintenance the Wiki tool had to be reinstalled.  The Wiki tool is working fine and no data was lost, but it appears that some Course and Tool Links to the Wikis area may have been broken.  Links may need to be deleted and recreated in those cases.

Posted in Educational Technologies

ePrint temporarily unavailable [resolved]

We have experienced an issue where eprint.fau.edu exhausted its’ memory and necessitated a reboot. The system has returned to service now. We apologize for the inconvenience.

Posted in Educational Technologies