IRM Systems Maintenance, Thursday, January 19 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/19/2011 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00 AM – 6:00 AM
Affected Services: Blackboard
Affected Systems: bba1, bba2, bba3, bba4, bba5, bba6, bba10, bbc1, bbc2, and bbm1.
Description of Maintenance: Instruction technology has request that a patch be applied to Blackboard which will prevent errors when uploading new Building Blocks.

When: 3:00 AM – 6:00 AM
Affected Services:
Blackboard
College of Business video authentication System monitoring DHCP
Identity Manager (Password Sync)
The Google Portet within MyFAU
Network Registration
Phone Bill System
Boca DNS Servers
Graduate College Admissions Application
Undergraduate Admissions Application background processing
OwlRadio’s Shoutcast server
Microsoft SharePoint
Xitracs
Virtual Applications (vWorkspace)
Affected Systems:
flashgordon, ldapboc1, ldapboc0, visualsvn, app2, app1, nsboc1, nsboc0, broadcast2, broadcast1, lists, shoutcast, xitracs, owlapp1, owlapp2, mssqldr, spwfe1, spapp1, app6, app3, app5, app4, cuttlefish, scom, bbx2, idm4p, lintalon0, dhcpboc1, dhcpboc0, idm1, idm2, talon0, talon1, lintalon5, lintalon3, lintalon4, lintalon9, lintalon1, lintalon2, lintalon7, lintalon10, lintalon6, lintalon8, ibiweb2, vww2, vwb2, vww1, vwb1, spwfe2, bbx3, bbx4, idm-gateway-p, bbx1, bbc2-nw, bba3, bbc1, bba2, bba1, bba5, bba6, bbm1, bba4, bbc2, lnat, defiant, voyager, and enterprise.
Description of Maintenance: These systems must be shutdown to facilitate a restart of a SAN (Storage) controller.

Posted in Educational Technologies

Blackboard database unavailable 12-2am Wednesday, January 11

The Blackboard database was unavailable from approximately 12-2am on Wednesday, January 11. During that time users may have received intermittent error messages when trying to access files within their courses and in some cases may have been unable to log into Blackboard. We apologize for any inconvenience this may have caused.

Posted in Educational Technologies, Email, Systems

IRM Systems Maintenance, Thursday, 1/5/2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/05/2012 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 6:15AM to 6:45AM Affected Service: Should have no effect on the mail system Affected Systems: bertx Description of Maintenance: Applying patch Service Interruption: None

Posted in Educational Technologies

Internet will be down for 5 – 10 minutes

Posted in Educational Technologies

All network maintenance completed

Network: All network maintenance completed

Posted in Educational Technologies

Completed – Network equipment replacement in Bldg 55

Starting Tuesday 12/13/2011 Networking Dept. will be upgrading the network equipment in Bldg 55 PS Physical Science Building. The work will be done during the maintenance window 5:00am to 7:00am. No network outage is expected during normal business hours. Work will be completed Friday 12/16/2011.

Posted in Educational Technologies

TEST roll back to Monday (12/12/2011) 8:00am today at 3:15pm

At 3:15pm today, the Banner TEST database will be rolled back to a timestamp of Monday (12/12/2011) 8:00am. This means that any updates made to TEST since Monday morning at 8:00am will be lost.

Posted in Educational Technologies

Resolved Boca Bldg 96 network issue

The network issue in Boca building 96 has been resolved. There was a hardware failure. The faulty part was replaced. All network devices in this building are now online and back to normal.

Posted in Educational Technologies

Boca Bldg 96 network issue

Networking oncall has just received a call that Boca building 96 is experiencing a network outage. We have verified that the 4th floor switch in building 96 is down. The network oncall specialist on the way to campus to assess the issue and make repairs. His ETA on campus is 2:00pm.

Posted in Educational Technologies

Resolved – Network outage in data center Boca campus

We experienced a switch outage from 8:36 to 8:41 in the FAU Boca Raton data center. The issue has been resolved.

Thank you.

Posted in Educational Technologies