Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/15/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 2:30 AM – 6:00 AM
Affected services: Network connectivity
Affected systems: Wireless Networks (Boca) – DHCP and DNS, Wired Networks (Boca) – DHCP and DNS, Blackboard, Banner.fau.edu, My.fau.edu
Description of maintenance: OIT Will be performing network and systems maintenance from 2:30 a.m. until 6:00 a.m. on Thursday August 15th.  During this time, access to Blackboard, MyFAU, and Banner may be intermittently available. In addition, the wireless and desktop networks on the Boca Raton may experience some minor issues for a couple of minutes. Maintenance is scheduled from 2:30am to 6:00am, although maintenance should conclude shortly after 3:00am.
User impact: The following services will be unavailable intermittently: Wireless Networks (Boca) – DHCP and DNS, Wired Networks (Boca) – DHCP and DNS, Blackboard, Banner.fau.edu, My.fau.edu

When: 3:00 AM – 5:00 AM
Affected Services: Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, Tms Bridge, WordPress, Housing (boc22hou3), windowsupdate, services hosted on Test bigIP ltms, lintalon2, ecswins01, acsmem02, jenkins, sccm_pxe, 7client11, idm4p, dnsboc1, flashgordon, boc22cm102srv10, sccm_pxe, talonx1, mad-development, SeleniumWin8, mcclient, owlappd, adcon, dhcpboc0t, SeleniumXP, WDG-CLI-01, devbclient8, idm2, DevEMSIIS, gapps, issdev, 7client10, dhcpboc1, ldapboc1, owls2.hpc.fau.edu, lintalon1, owl1.hpc.fau.edu, pxetest, idm1, ldapboc0, fauappsrv1, ecswins02, lintalon0, AppVcc, devbclient7, ldapboc0t, ldapboc0t, boc22cm102srv9, AppV-Testing, fauweb2, DevEMSManagement, owlappt, SeleniumWin7, testclient, dhcpboc0, BESNODE01, talonx2, acsmem04, fauwebdev, dnsboc0, and iss.
Description of maintenance: Network settings for the 131.91.128.x, 131.91.129.x, and 131.91.131.x subnets are being changed as per the requirements of the OIT security group.
User impact: There should be no significant end user impact.  There might be some slight interruptions during the moment of switchover in the services listed above.

When: 3:00 AM – 5:30 AM
Affected services: Windows Authentication
Affected systems: Windows domain controllers
Description of maintenance: Half of the systems supporting Windows authentication on Boca campus will be migrated to new hardware.
User impact: No end-user impact is expected.

When: 3:00 AM – 3:05 AM
Affected services: Exchange email
Affected systems: Exchange email server
Description of maintenance: FAU’s mail system for faculty and staff will be modified to tell mail client software to contact it in a different way.
User impact: No end-user impact is expected.

When: 4:00 AM – 6:00 AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: Systems will be installing the cumulative patch #16 from Blackboard to be current on Blackboard patches.
User impact: Blackboard will be unavailable while patch is installed.

When: 5:45 AM – 6:15 AM
Affected Services: Blackboard
Affected Systems: Blackboard
Description of maintenance: Blackboard has released updates to several Building Blocks (Retention Center, SafeAssign, Cloud Profiles, Pearson MyLabs, WileyPlus, Blackboard Collaborate).  These updates will not require any downtime.
User impact: No end-user impact is expected.

When: 3:00 AM – 7:00 AM
Affected Services: Banner Production
Affected Systems: Financial Aid 8.17.2 upgrade and two patches, Financial Aid Self Service 8.17.1.1 patch, Attendance Tracking 9.0.0.2 patch, Catalog 9.1.0.1/Schedule 9.1.0.1 patches
Description of maintenance: The above mentioned Banner modules will be installed to the specified version in production FAUP.
User impact: There will be no user impact

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/08/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00AM – 6:00AM
Affected services: Identity Manager (IDM)
Affected systems: Identity Manager (IDM)
Description of maintenance: On Thursday August 08, 2013, OIT will update the Identity Manager to create Google Application accounts for all users by default.
User impact: Users will not be affected during this maintenance.

We are currently experiencing a telephone issue at the FAU SeaTech campus location. Incoming calls to the SeaTech campus and outbound local calls from the campus are not working properly. We are working with the vendor to resolve this issue.

In case of emergency at this campus location, please use a cellular or non FAU phone to dial 911.

Thank you

The Office of Information Technology will be performing routine systems maintenance on Tuesday, 07/30/2013 from 7:00 PM to 10:00 PM.  The following systems will be specifically impacted:

When: 07/30/2013, 7:00pm to 10:00pm
Affected Services: Banner test and development, IDM test and development, Report Caster test, Blackboard test and development, Luminis test, Middleware test instance.
Affected Systems: banoradev, modena, bbloraclealt, boc22ora02, boc22ora04.
Reason: Quarterly Oracle database patch set updates and host patch installations
User Impact: Services listed may be temporarily unavailable during the window.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/18/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 – 6:30 AM
Affected Systems: besnode01.ad.fau.edu
Groups Involved: Systems
Description of Maintenance: p2v of the Blackberry Enterprise server
User Impact: the blackberry server will be offline for a few minutes at the end of the migration process.

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When: 5:00 – 6:00AM
Affected services: Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, and Tms Bridge
Affected systems: BigIP LTM
Description of maintenance: BigIP load balancers are being moved to a new rack.
User impact: Although the LTM units are redundant, during the physical move, there will still be a failover from one unit to the other. Upon failover, there will be a short period of erratic connectivity for services behind the load balancers. These include:
Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, and Tms Bridge.

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When: 6:30 – 7:00AM
Affected Services: main fau website www.fau.edu (no downtime)
Affected Systems: GTM unit 1
Description of Maintenance: GTM unit located in Boca Raton is being moved to a new rack.
User impact: No user impact. GTM unit in Tallahassee will be servicing requests during move.

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When: 4:15 – 4:30AM
Affected Services: wordpress.fau.edu ( minimal downtime )
Affected Systems: wordpress
Description of Maintenance: A few changes will be made to allow wordpress to replicate to NWRDC for disaster recovery purposes
User impact: There should be no user impact.

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When: 6:00 – 6:30 AM
Affected Systems: evisions.irm.ad.fau.edu
Groups Involved: Systems
Description of Maintenance: Move Evisions from rack rw05 to rw08
User Impact: Evisions will be unavailable during the physical move.

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When: 4:00 – 4:15AM
Affected Services: main fau website www.fau.edu (no downtime)
Affected Systems: webnet4, webnet5, webnet6, webnet7, webnetnw
Description of Maintenance: www.fau.edu currently allows directory listing. An administrative decision was made to no longer allow that for security concerns.
User impact: From now on, if anyone intended to use www.fau.edu as a file server to allow browsing of a directory to serve up files, they will no longer be able to do so.

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When: 4:00 – 6:00 AM
Affected Systems: Dell Blade Chassis 1 & 2
Groups Involved: Systems, Networking
Description of Maintenance: We will be breaking 10 port channels on DBC1 Switch3&4 and DBC2 Switch3,4,5&6.
User Impact: There will be no end user impact. Each port channel will be broken one at a time.

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When: 3:00 – 7:00AM
Affected services: Banner Production (Banner FAUP)
Affected systems: Banner Production (Banner FAUP)
Description of maintenance: The following updates will be installed in Banner production: General 8.6.0.2 patch. The above mentioned Banner module will be installed to the specified version in production FAUP.
User impact: There will be no user impact.

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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/20/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 6:00 – 6:30 AM
Affected Systems: adcon.irm.ad.fau.edu
Description of Maintenance: Migrate adcon from 131.91 to 10.19.64.16 and update dns. Remove cname for adcon.fau.edu and add back in as A record
User Impact: Users sessions will be interrupted and they will need to login again once dns is updated.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/13/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 – 7:00AM  Affected services: Banner, Blackboard, ODS, Appworx, MyFAU email  Affected systems: bocana01 & bocana02 (NetApp storage)  Description of maintenance: Upgrade our NetApp filers bocana01/bocana02 from ONTAP 8.0.2P4 to ONTAP 8.1.2P4.  User impact: We do not expect any end-user impact, but should something go wrong, the above mentioned services will be affected.

When: 5:00 – 7:00AM  Affected Services: EMS  Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs)  Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions.  User Impact: Users sessions will be interrupted and they will need to login again.

When: 5:00 – 6:00AM  Affected Services: SPOT,  Affected Systems: swise, mcmail, mcsource  Description of Maintenance: SSL certificates that are set to expire on June 16 will be renewed  User Impact: momentary interruptions as each server’s web service is restarted. See below for the apps that run on each server.

When: 6:20 – 6:30 AM  Affected Systems: Symantec Server (smtpsec2)  Description of Maintenance: Upgrade to latest version.  User Impact: None — another server available — approximately 5 minutes to update.