Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/05/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

Banner and Blackboard

When: Wednesday, Sept 4 at 11:00 PM
Affected services: SCCM client
Affected systems: Client desktops
Description of maintenance: Update the SCCM client on machines supported by User Services/OIT to SP1.
User impact: Limited impact. Users may need to reboot their systems to complete installation.  Most systems, if necessary should reboot during the maintenance window.

When: 3:00 am – 4:00 am
Affected services: Series 25 , ANDI web interface (https://home.fau.edu and https://student.fau.edu), https://fair.fau.edu, https://purchasing.fau.edu
https://ulrweb.fau.edu, https://secure.fau.edu/*, https://secure2.fau.edu/changeGappsPassword, Housing data interface (bridge between housing sites & DB and Banner).
MyHousing (for residential students to see their housing assignment etc.) and Apply online (apply for housing) websites.
Affected systems: Bocdcfau01, Bocdcirm01, S128n87, S128n88, S20n28, Fauweb1
Description of maintenance: We are relocating several physical systems in the datacenter including windows authentication systems, department of housing systems, and Series25 systems.
User impact: The services and systems mentioned above will be unavailable for approximately 5-10 minutes during the maintenance window

When: 5:00 am
Affected Services: All clients on Boca Campus
Affected Systems: All clients on Boca Campus
User Impact: None expected
Description of Change:
We plan on adjusting the DHCP provided DNS for the Boca Campus to include DNSBOC0.fau.edu, DNSBOC1.fau.edu, and DNSDAV1.fau.edu instead of only dnsboc0.fau.edu and dnsjup1.fau.edu. We expect this to improve the quality of service provided to clients in the event of a failure in Boca.

When: 3:00 am to 6:00 am.
Affected Services: Banner production, Blackboard production.
Affected Systems: bannerprd, bannerprddr, bbloracle, bbloracledr.
Description of Change: Oracle database patch set updates and host patch installations
User Impact:  Affected services will be unavailable during the maintenance window.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/15/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 2:30 AM – 6:00 AM
Affected services: Network connectivity
Affected systems: Wireless Networks (Boca) – DHCP and DNS, Wired Networks (Boca) – DHCP and DNS, Blackboard, Banner.fau.edu, My.fau.edu
Description of maintenance: OIT Will be performing network and systems maintenance from 2:30 a.m. until 6:00 a.m. on Thursday August 15th.  During this time, access to Blackboard, MyFAU, and Banner may be intermittently available. In addition, the wireless and desktop networks on the Boca Raton may experience some minor issues for a couple of minutes. Maintenance is scheduled from 2:30am to 6:00am, although maintenance should conclude shortly after 3:00am.
User impact: The following services will be unavailable intermittently: Wireless Networks (Boca) – DHCP and DNS, Wired Networks (Boca) – DHCP and DNS, Blackboard, Banner.fau.edu, My.fau.edu

When: 3:00 AM – 5:00 AM
Affected Services: Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, Tms Bridge, WordPress, Housing (boc22hou3), windowsupdate, services hosted on Test bigIP ltms, lintalon2, ecswins01, acsmem02, jenkins, sccm_pxe, 7client11, idm4p, dnsboc1, flashgordon, boc22cm102srv10, sccm_pxe, talonx1, mad-development, SeleniumWin8, mcclient, owlappd, adcon, dhcpboc0t, SeleniumXP, WDG-CLI-01, devbclient8, idm2, DevEMSIIS, gapps, issdev, 7client10, dhcpboc1, ldapboc1, owls2.hpc.fau.edu, lintalon1, owl1.hpc.fau.edu, pxetest, idm1, ldapboc0, fauappsrv1, ecswins02, lintalon0, AppVcc, devbclient7, ldapboc0t, ldapboc0t, boc22cm102srv9, AppV-Testing, fauweb2, DevEMSManagement, owlappt, SeleniumWin7, testclient, dhcpboc0, BESNODE01, talonx2, acsmem04, fauwebdev, dnsboc0, and iss.
Description of maintenance: Network settings for the 131.91.128.x, 131.91.129.x, and 131.91.131.x subnets are being changed as per the requirements of the OIT security group.
User impact: There should be no significant end user impact.  There might be some slight interruptions during the moment of switchover in the services listed above.

When: 3:00 AM – 5:30 AM
Affected services: Windows Authentication
Affected systems: Windows domain controllers
Description of maintenance: Half of the systems supporting Windows authentication on Boca campus will be migrated to new hardware.
User impact: No end-user impact is expected.

When: 3:00 AM – 3:05 AM
Affected services: Exchange email
Affected systems: Exchange email server
Description of maintenance: FAU’s mail system for faculty and staff will be modified to tell mail client software to contact it in a different way.
User impact: No end-user impact is expected.

When: 4:00 AM – 6:00 AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: Systems will be installing the cumulative patch #16 from Blackboard to be current on Blackboard patches.
User impact: Blackboard will be unavailable while patch is installed.

When: 5:45 AM – 6:15 AM
Affected Services: Blackboard
Affected Systems: Blackboard
Description of maintenance: Blackboard has released updates to several Building Blocks (Retention Center, SafeAssign, Cloud Profiles, Pearson MyLabs, WileyPlus, Blackboard Collaborate).  These updates will not require any downtime.
User impact: No end-user impact is expected.

When: 3:00 AM – 7:00 AM
Affected Services: Banner Production
Affected Systems: Financial Aid 8.17.2 upgrade and two patches, Financial Aid Self Service 8.17.1.1 patch, Attendance Tracking 9.0.0.2 patch, Catalog 9.1.0.1/Schedule 9.1.0.1 patches
Description of maintenance: The above mentioned Banner modules will be installed to the specified version in production FAUP.
User impact: There will be no user impact

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/08/2013 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00AM – 6:00AM
Affected services: Identity Manager (IDM)
Affected systems: Identity Manager (IDM)
Description of maintenance: On Thursday August 08, 2013, OIT will update the Identity Manager to create Google Application accounts for all users by default.
User impact: Users will not be affected during this maintenance.

We are currently experiencing a telephone issue at the FAU SeaTech campus location. Incoming calls to the SeaTech campus and outbound local calls from the campus are not working properly. We are working with the vendor to resolve this issue.

In case of emergency at this campus location, please use a cellular or non FAU phone to dial 911.

Thank you

The Office of Information Technology will be performing routine systems maintenance on Tuesday, 07/30/2013 from 7:00 PM to 10:00 PM.  The following systems will be specifically impacted:

When: 07/30/2013, 7:00pm to 10:00pm
Affected Services: Banner test and development, IDM test and development, Report Caster test, Blackboard test and development, Luminis test, Middleware test instance.
Affected Systems: banoradev, modena, bbloraclealt, boc22ora02, boc22ora04.
Reason: Quarterly Oracle database patch set updates and host patch installations
User Impact: Services listed may be temporarily unavailable during the window.