SMTP server smtpsec unavailable on Sept 6, 2012 between 5:00AM and 6:00AM

The SMTP server smtpsec will be unavailable due to maintenance.  Users who have email clients configured with smtpsec will not be able to send during this time.

We apologize for the inconvenience this may cause.

OIT

 

 

Posted in Banner and Admin Systems, Email, Network and Telecom, Systems

RESOLVED – Access to the Internet Unavailable

We are working to resolve this issue. We apologize for the inconvenience.

Posted in Banner and Admin Systems, Email, Network and Telecom, Systems

Completed – OIT Systems Maintenance, Thursday, June 28 from 3:00am to 7:00

Posted in Educational Technologies, Email, Systems

[Resolved] Outlook WebAccess Errors

Users may receive a “403 Forbidden: Access is denied” error when opening mail.fau.edu. We are working to correct the problem but users may work around the error by using the following url: https://mail.fau.edu.

 

Posted in Email, Systems

OIT Systems Maintenance, Thurs. April 19 from 3:00am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/19/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00 – 6:00 AM
Affected services: EMS
Affected systems: sql05vs, fauweb1
Description: We will be applying Dean Evans monthly patches for EMS, VirtualEMS, and MasterCalender, apps and databases.
User Impact: EMS will be online, but some user sessions may be interrupted during service restarts.

Posted in Email

[RESOLVED] Network Registration (Wired/Wireless) Experiencing Issue with New Clients

Network Registration is fully operational once again.

Approximately 71 clients were affected, they have been manually entered to provide access and will be properly entered later today.

We apologize for any interruption of service or inconvenience.

Posted in Email, Systems

Blackboard database unavailable 12-2am Wednesday, January 11

The Blackboard database was unavailable from approximately 12-2am on Wednesday, January 11. During that time users may have received intermittent error messages when trying to access files within their courses and in some cases may have been unable to log into Blackboard. We apologize for any inconvenience this may have caused.

Posted in Educational Technologies, Email, Systems

Blackboard Collab Service Interruption

One of the Blackboard Collaboration servers (BBC1) became unresponsive at approximately 4:11pm today.  It has been restarted and Collaboration has resumed proper operation.

Posted in Email, Systems

Fileserver maintenance

IRM BROWARD will be performing routine systems maintenance, which includes, but is not limited to, rebooting Windows servers, as deemed necessary, installing critical patches, upgrading file services and other health checks on November 20, 2011, from 9:00 PM to 5:00 AM. In addition, the following systems will be specifically impacted:

When: 9:00 PM – 5:00 AM Affected Services: Broward File Services, Broward display software, Broward DFS File Services Affected Systems: brwsrvn01 Description of Maintenance: We will be upgrading DFS links and moving links to a new vm server instance. Service Interruption: Yes, service will be offline for approximately 8 hours.

Posted in Email

Resolved – Self-Service Banner inaccessible

The Banner database was restarted at 2:05am to clear out stale sessions and reclaim memory . FAU Self-Service is now accessible and users are able to get in to register.
MyFAU is also now running smoothly again as well.

Posted in Email