Users may receive a “403 Forbidden: Access is denied” error when opening mail.fau.edu. We are working to correct the problem but users may work around the error by using the following url: https://mail.fau.edu.
OIT Systems Maintenance, Thurs. April 19 from 3:00am to 7:00am
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/19/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00 – 6:00 AM
Affected services: EMS
Affected systems: sql05vs, fauweb1
Description: We will be applying Dean Evans monthly patches for EMS, VirtualEMS, and MasterCalender, apps and databases.
User Impact: EMS will be online, but some user sessions may be interrupted during service restarts.
Posted in Email
[RESOLVED] Network Registration (Wired/Wireless) Experiencing Issue with New Clients
Network Registration is fully operational once again.
Approximately 71 clients were affected, they have been manually entered to provide access and will be properly entered later today.
We apologize for any interruption of service or inconvenience.
Blackboard database unavailable 12-2am Wednesday, January 11
The Blackboard database was unavailable from approximately 12-2am on Wednesday, January 11. During that time users may have received intermittent error messages when trying to access files within their courses and in some cases may have been unable to log into Blackboard. We apologize for any inconvenience this may have caused.
Blackboard Collab Service Interruption
One of the Blackboard Collaboration servers (BBC1) became unresponsive at approximately 4:11pm today. It has been restarted and Collaboration has resumed proper operation.
Fileserver maintenance
IRM BROWARD will be performing routine systems maintenance, which includes, but is not limited to, rebooting Windows servers, as deemed necessary, installing critical patches, upgrading file services and other health checks on November 20, 2011, from 9:00 PM to 5:00 AM. In addition, the following systems will be specifically impacted:
When: 9:00 PM – 5:00 AM Affected Services: Broward File Services, Broward display software, Broward DFS File Services Affected Systems: brwsrvn01 Description of Maintenance: We will be upgrading DFS links and moving links to a new vm server instance. Service Interruption: Yes, service will be offline for approximately 8 hours.
Posted in Email
Resolved – Self-Service Banner inaccessible
The Banner database was restarted at 2:05am to clear out stale sessions and reclaim memory . FAU Self-Service is now accessible and users are able to get in to register.
MyFAU is also now running smoothly again as well.
Posted in Email
Completed – IRM Systems Maintenance, April 21, 2011 from 3:00am to 7:00am
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 04/21/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
When : 3:00 AM – 5:00 AM
Affected Systems: SharePoint (Spwfe2.fau.edu), Owlapp (Owlapp2.fau.edu), Blackboard (Bbpproxy1.fau.edu)
Affected Services: SharePoint, Owlapp, Blackboard
Description of Change: We will be migrating spwfe1, bbpproxy1 and owlapp1 from VMware ESXi to Hyper-V. Blackboard, Owlapp and SharePoint should not experience any downtime. We will be keeping backups of the VMware machines in case there are any problems and will be able to revert at any time during the process.
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When: 4:00 AM – 6:00 AM
Affected Systems: Banner – Finance and Finance SSB 8.4 upgrade
Description of Change: Upgrading Finance and Finance SSB 8.4 – Banner Finance users and jobs will be impacted during this time.
Resolved – Emergency restart of Blackboard today at 12:50pm
There will be an emergency restart of Blackboard at 12:50pm to 1:20pm today (Friday, February 11) that is necessary in order to keep the system running. We apologize for any inconvenience that this may cause.
Posted in Email
Resolved – Blackboard Offline
Blackboard is currently unavailable due to some unexpected issues. We are working to resolve and apologize for the inconvenience.
Posted in Email