[RESOLVED] Mediasite Service Degradation

The degraded Mediasite service has been resolved.

Posted in Instructional Technologies, Lecture Capture

Mediasite Service Degradation

Mediasite is reporting degraded service across all their services.  OIT is monitoring the situation.  Users can expect possible intermittent slowness or error messages while video continues to play.

 

Posted in Instructional Technologies, Lecture Capture

Mediasite Maintenance

Sonic Foundry will be performing maintenance on the Mediasite Cloud Servers during their scheduled maintenance window on January 26th between 1:01AM EST and 5:00AM EST. This maintenance requires taking the environment offline, and as such Mediasite will not be available during this window. We do not expect any downtime before or after the designated window.

Posted in Instructional Technologies, Lecture Capture

Mediasite Maintenance_1/5/2019

Sonic Foundry will be performing maintenance on the Mediasite system January 5th, 2019 from 1:01AM EST until 5:00am EST.  This maintenance includes upgrading the environment to the latest Mediasite release, and as such Mediasite may not be available during this window. We do not expect any downtime before or after the designated window.

Posted in Instructional Technologies, Lecture Capture

Mediasite Maintenance

The Mediasite Cloud Team will be performing maintenance on Mediasite Cloud Servers during our scheduled maintenance window on December 8th between 1:01AM EST and 5:00AM EST. This maintenance requires taking the environment offline, and as such Mediasite will not be available during this window.  We do not expect any downtime before or after the designated window.  OIT will continue to monitor the process and update the university community as needed.

Posted in Lecture Capture

[RESOLVED]Degraded Services Single Sign On, DHCP, DNS

Issue is resolved and services are fully online.

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DHCP, DNS, Single Sign On, Network Monitoring, and EDURoam may experience delays and possible errors this morning due to an issue with a device in Building 96. Information Technology is working on resolving the issue and will update this notice as we learn more.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday

Mediasite Scheduled Outage – Saturday 7/14

Mediasite will be intermittently unavailable Saturday, July 14th 1 AM EDT – 5 AM EDT while the vendor performs upgrades to their system and the application.  Users can expect loss of access to Mediasite Catalogs and MyMediasite as well as disruption to playback during this time.

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Posted in Instructional Technologies, Lecture Capture

[Complete] Mediasite Upgrade

The upgrade to Mediasite is complete and service is restored.

Posted in Lecture Capture

Single Sign On Maintenance

We will be performing a short update to the Single Sign On System at 5 am Thursday the 5th. Some services may experience a brief (less then one minute) period where authentication fails. These include but are not limited to Internet Native Banner, OwlDone, Banner Self Service, and Starfish.

If you experience difficulty accessing any services please contact the Help Desk at your earliest convenience.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday

Single Sign On Update

We will be performing a short emergency update to the Single Sign On System at 9 am Monday the 26. Some services may experience  a brief (less then one minute) period where authentication fails. These include but are not limited to Internet Native Banner, OwlDone, Banner Self Service, and Starfish. Most other services should experience no issues.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday