The vendor has resolved the issue with the hosting environment and service has been restored.
Mediasite Unavailable
All Mediasite services are currently unavailable due to an outage affecting the cloud service provider. OIT is in contact with the Vendor as they work towards a resolution.
On Saturday, August 12th at approximately 05:00 CDT the Mediasite Video Cloud services serving primarily our North America customers experienced a technical issue that has caused a persistent outage. The outage impacts all Mediasite sites being hosted in the Mediasite Video Cloud and consequently those sites are not accessible and playback is unavailable.
We are working with our vendors to restore services as quickly as possible
OIT will provide updates as they are made available.
Posted in Instructional Technologies, Lecture Capture
Complete: Single Sign On Maintenance
The Single Sign On System maintenance has been completed. Please report any difficulties logging into the Helpdesk.
Sign in Issues with Mediasite
Some users are experiencing difficulty accessing Mediasite. OIT is aware of the problem and is currently investigating the issue.
Posted in Instructional Technologies, Lecture Capture
[Complete] Mediasite Upgrade
The upgrade to the Mediasite system has been completed
Posted in Lecture Capture
Mediasite Upgrade Notice
Sonic Foundry will be performing planned server upgrades on Saturday, June 17, beginning at 12:01 am CST and ending at 4:00 am CST. Access to Mediasite may become unavailable for brief periods during the maintenance window.
During this maintenance Mediasite will be upgraded to version 7.0.30.
Browsers are phasing out support for plug-ins like Flash and Silverlight. Since previous versions of Mediasite relied on these plug-ins, video playback may be affected for many. Mediasite 7.0.30 addresses this.
Posted in Lecture Capture
[RESOLVED] Echo360 playback
The Echo360 web server was restarted and video playback is now stable.
Posted in Lecture Capture
Echo360 playback unavailable
Playback of Echo360 videos may intermittently be unavailable and report an error. OIT is aware of the situation and working on a resolution.
[Resolved] Echo360 Maintenance Complete
The maintenance on the Echo360 system is complete, and videos are now available for viewing.
Posted in Instructional Technologies, Lecture Capture