[COMPLETED][NETWORK MAINTENANCE] – Boca Raton, Jupiter, Davie, and Fort Lauderdale

The network maintenance scheduled for this morning has been completed.

Posted in Network and Telecom

[NETWORK MAINTENANCE] – Boca Raton, Jupiter, Davie, and Fort Lauderdale – Saturday October 2nd from 12:00 a.m until 2:00 a.m.

​OIT will be performing core network maintenance on the Boca Raton, Jupiter, Davie, and Fort Lauderdale campuses from 12:00 a.m. until 2:00 a.m on Saturday October 2nd. During this time there will be brief network outages affecting the Davie and Fort Lauderdale campuses lasting about 10 minutes while the Boca Raton and Jupiter campuses will experience momentary network disruptions.

Posted in Network and Telecom

Seatech Campus Network Maintenance

Seatech Campus Network Maintenance
Description of change: OIT will be upgrading network equipment.
Downtime window start 10/1/2021 12:00 AM
Downtime window end 10/1/2021 2:00 AM
Affected services: Computer Network at the Seatech Campus
Expected End-user impact: During this time, Network connectivity may be affected at the Seatech campus.

Posted in Network and Telecom

[Resolved] Forms Server Offline

09/18/2021 10:00 PM: The University forms server (Frevvo) has been restored to service. Form developers, please check your emails for more details.

09/18/2021 08:20 PM: The University forms server (Frevvo) has experienced an error and is currently offline. We have identified the problem and are performing emergency maintenance to resolve the issue. We will update this when the problem is resolved.

This has impacted the University Admissions applications for Undergraduate Admissions, College of Business Graduate Programs Admissions Application, Non-Degree Admissions Application, and numerous other forms and workflows.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Video Conferencing

Guest Wireless is currently offline.

Guest Wireless is currently offline. We are investigating the issue and will update this post regularly.
OIT
Posted in Network and Telecom

Network Registration is currently offline

Network Registration is currently offline when accessed from unregistered devices. We are investigating the issue and will update this post regularly. Users can use an already registered device to access https://talon.fau.edu/netreg while we investigate the issue.
OIT
Posted in Network and Telecom

Harbor Branch Campus Network Maintenance

Harbor Branch Campus Network Maintenance
Description of change: OIT will be upgrading network equipment.
Downtime window start 9/10/2021 12:00 AM
Downtime window end 9/10/2021 2:00 AM
Affected services: Computer Network at the Harbor Branch Campus
Expected End-user impact: During this time, Network connectivity may be affected at the Harbor Branch campus.

Posted in Network and Telecom

Forms.fau.edu is offline

[7:30 pm] The Form service is online! All forms should be working as expected.
[6:10 pm] The Form service is online! Many forms will show a yellow bar on the top and bottom indicating it is not a production form. Please report these to https://helpDesk.fau.edu, we are currently updating them as quickly as possible.
[4:50 pm] The Form service is still offline but we have corrected most issues and the form developers are testing to make sure everything is working. More information will follow when we have verified the fix was applied correctly.
[1:30 pm] The Form service is still offline but we are making progress on correcting the issue. More information will follow when we have tested the fix.
[9:00 am] The Form server has been taken offline as a precaution. We are making progress with the vendor and will know more soon.
[8:24 am] The Form server is back online but historic submissions are not accessible. A support ticket has been open with the vendor and more information will follow.
* We did confirm that the submissions appear to be in the System but not visible.
[7:50 am] The University Form Server forms.fau.edu is currently offline due to a failure of the service. We will update this post regularly with updated information.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Workday

Fort Lauderdale Campus Network Maintenance, Friday, August 6th from 12:05AM to 2:00AM

 

Fort Lauderdale Campus Network Maintenance
Description of change: OIT will be upgrading network equipment.
Downtime window start 8/6/2021 12:05 AM
Downtime window end 8/6/2021 2:00 AM
Affected services: Computer Network at the Fort Lauderdale Campus
Expected End-user impact: During this time, Network connectivity may be affected at the Fort Lauderdale campus.
Posted in Network and Telecom

[COMPLETE] Banner, ODS and Data Warehouse Production Maintenance

The Office of Information Technology will be performing maintenance to production Banner, ODS and Data Warehouse systems beginning Thursday, July 29th at 3:00 am. Services are expected to be fully restored by Thursday, July 29th at 7:00 am. The services listed below are affected by this maintenance and will be unavailable during this time.

Please review these services upon the completion of the maintenance as application restarts may be necessary.

Account claiming and Password resets
Banner Self Service, Admin Pages, Access Manager and Workflow
Transcripts and degree auditing (uAchieve/DARS)
App Status portal
Admissions Applications (Grad and Undergrad)
Owldone
Financial Aid survey
eGrades for Canvas
Touchnet payment gateway
FLVS
Appworx
Harvest
IEA Warehouse (IEAP)
FAU Warehouse (FAUDW)
ODS Warehouse (ODSP)
WebFOCUS/Report Caster
Frevvo
4P (Not SSO)
Grouper
Phonebill Application
Wireless network authentication
Network Registration
Mandatory Course Entry Quiz
ACH/VPAS

OIT

Posted in Banner and Admin Systems, Canvas / LMS, Network and Telecom, Systems