Network Maintenance – Saturday November 25th from 6:00 a.m. until 6:30 a.m.

OIT will be performing network maintenance on Saturday, November 25th from 6:00 a.m. until 6:30 a.m. During this time, networked services on the Boca Raton campus will be intermittently unavailable for 15-20 minutes. All services are expected to be returned to normal operation before 6:30 a.m.

Posted in Banner and Admin Systems, Network and Telecom, Systems

[Completed] Network upgrades in the General Classroom South building on November 8 at 12:01 am

Network upgrades in the General Classroom South building #2 have been completed.

Thank you

Posted in Network and Telecom

Network upgrades in the General Classroom South building on November 8 at 12:01 am

On Wednesday, November 8, 2017, between 12:01 am and 5:00 am, OIT will upgrade the network in the FAU General Classroom South Building #2. This upgrade will cause intermittent interruptions to the network, wireless, and telephones in the General Classroom South building. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.
Thank you

Posted in Network and Telecom

[Resolved] Network outage in FAU Library on the second floor

The network issue in the FAU Library has been resolved.

Thank you

Posted in Network and Telecom

Network outage in FAU Library on the second floor

We are currently experiencing a network outage in the FAU Library on the second floor.  We are working to replace the hardware and restore service as soon as possible.

Thank you

Posted in Network and Telecom

9 pm Single Sign On Maintenance

The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday

[RESOLVED] Login issues

**ISSUE RESOLVED**

The login issue has been resolved and you should be able to login to all systems at this time.

Thank you for your patience while we addressed the problem.

OIT

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We are currently experiencing login issues. This impacts, but is not limited to, Banner, Workday, MyFAU, Networkregistration, eGrades, and EZProxy.

Our team are working to resolve this issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

Authentication System Maintenance

The single sign-on authentication system will be partially unavailable from 3:00 am  to 4:00 am Thursday August 18th, 2017. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Canvas, Self Service, Office 365, Owlapps, and Workday.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing

[Completed] Network and Systems Maintenance – Tuesday August 15th from 12:00 a.m. until 6:00 a.m.

The network and systems maintenance scheduled for this morning has been completed. All services are expected to be fully operational at this time.

Posted in Banner and Admin Systems, Network and Telecom, Systems

Network and Systems Maintenance – Tuesday August 15th from 12:00 a.m. until 6:00 a.m.

OIT will be performing maintenance tasks affecting network connectivity and systems availability on Tuesday August 15th from 12:00 a.m. until 6:00 a.m. While we expect most services and connectivity to be unaffected by this maintenance, some services including wireless networks, Banner, and Network Registration may be intermittent during the maintenance window.

Posted in Banner and Admin Systems, Network and Telecom, Systems