We are experiencing some network issues resulting in degraded performance between the Boca Raton campus and the Harbor Branch campus. We are working to resolve the issue.
Thank you
[RESOLVED] Online Helpdesk System Unavailable
The issue has been resolved and the Online help desk system is back online.
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We are currently experiencing issues with our Online Help Desk ticketing system. We are working with our vendor to have the problem resolved as soon as possible.
We apologize for the inconvenience this may cause.
OIT
SSO Maintenance
We are experiencing minor performance issues on the original single sign on servers affecting logins to Reports.fau.edu, Student On Boarding, Banner Self Service and other central authentication services. We are currently rebooting the servers to increase their performance.
[Resolved] Partial Network Outage Fort Lauderdale
The network outage at the Ft. Lauderdale campus has been resolved.
Thank you
Posted in Network and Telecom
[Resolved] carrier outage to remote FAU campus locations
The network outage affecting remote campus locations has been resolved.
Thank you
Posted in Network and Telecom
08/2/2016 Single Sign On Upgrade
Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be patched to provide enhanced usability for Office 365, Student Onboarding and better integration with legacy single sign on systems.
User impact: Single Sign On will be intermittently available during the upgrade.
carrier outage to remote FAU campus locations
The FAU network is experiencing an issue in the Switched Ethernet connectivity to all of the campus locations. We are working to resolve the issue.
Thank you
Posted in Network and Telecom
07/29/2016 Single Sign On Upgrade
Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be upgraded to the latest version and introduce a new login page.
User impact: Single Sign On will be intermittently available during the upgrade.
[Resolved] Partial network outage in Student Support Services building 80
The network in the Student Support Services building has been restored.
Thank you
Posted in Network and Telecom
Partial network outage in Student Support Services building 80
We are experiencing a partial network outage in the Student Support Services, building 80 on the Boca Raton campus. We are working to resolve the issue.
Thank you
Posted in Network and Telecom