Correction Notice: Notice of (current) Status of Appointment and Payroll Remittance Advice​

University Community,

An upgrade to the email virus scanning software caused [WARNING: MESSAGE ENCRYPTED] to be prepended to the subject of emails containing password protected attachments. We have confirmed that this notice was prepended to the following messages:

Notice of (current) Status of Appointment

Payroll Remittance Advice

These emails and the associated attachments are safe to open. This warning has been disabled for future messages. We apologize for any confusion this may have caused.

 
Office of Information Technology.

The authenticity of this message can be validated at the OIT websites under status updates.

 

Posted in Network and Telecom

Completed – Network services should be restored in the next 30 minutes.

Network services should be restored in the next 30 minutes. We will announce once the services have been fully restored.

Posted in Network and Telecom

Banner production unavailable during Fiscal Year End Roll Phase II

Banner production FAUP will be unavailable from 4:00 am to 12:00 pm Friday 2 Aug 2013 in order to complete Phase II of the fiscal year end roll process.

Posted in Network and Telecom

Telecom Xpressions / Voicemail issue Resolved

The issue with Xpressions / Voicemail has been resolved

Posted in Network and Telecom

Network Maintenence Bldg 86 (College of Business) 7/22 to 7/26

Starting Monday 7/22 Networking Department will be upgrading the network equipment in building 86 room 216 the College of Business building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 7/26. This work only affects the rooms on the 1st and 2nd floors. The Trading room 101 and 101A will not be affected by this work.

Posted in Network and Telecom

OIT Systems Maintenance, Thursday, July 18 from 3:00 AM to 7:00 AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/18/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 – 6:30 AM
Affected Systems: besnode01.ad.fau.edu
Groups Involved: Systems
Description of Maintenance: p2v of the Blackberry Enterprise server
User Impact: the blackberry server will be offline for a few minutes at the end of the migration process.

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When: 5:00 – 6:00AM
Affected services: Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, and Tms Bridge
Affected systems: BigIP LTM
Description of maintenance: BigIP load balancers are being moved to a new rack.
User impact: Although the LTM units are redundant, during the physical move, there will still be a failover from one unit to the other. Upon failover, there will be a short period of erratic connectivity for services behind the load balancers. These include:
Blackboard, Banner, Myfau, Filelocker, Directory Services, CAS, IDM, Netreg, Sharepoint, OwlApp, UGApp, and Tms Bridge.

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When: 6:30 – 7:00AM
Affected Services: main fau website www.fau.edu (no downtime)
Affected Systems: GTM unit 1
Description of Maintenance: GTM unit located in Boca Raton is being moved to a new rack.
User impact: No user impact. GTM unit in Tallahassee will be servicing requests during move.

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When: 4:15 – 4:30AM
Affected Services: wordpress.fau.edu ( minimal downtime )
Affected Systems: wordpress
Description of Maintenance: A few changes will be made to allow wordpress to replicate to NWRDC for disaster recovery purposes
User impact: There should be no user impact.

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When: 6:00 – 6:30 AM
Affected Systems: evisions.irm.ad.fau.edu
Groups Involved: Systems
Description of Maintenance: Move Evisions from rack rw05 to rw08
User Impact: Evisions will be unavailable during the physical move.

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When: 4:00 – 4:15AM
Affected Services: main fau website www.fau.edu (no downtime)
Affected Systems: webnet4, webnet5, webnet6, webnet7, webnetnw
Description of Maintenance: www.fau.edu currently allows directory listing. An administrative decision was made to no longer allow that for security concerns.
User impact: From now on, if anyone intended to use www.fau.edu as a file server to allow browsing of a directory to serve up files, they will no longer be able to do so.

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When: 4:00 – 6:00 AM
Affected Systems: Dell Blade Chassis 1 & 2
Groups Involved: Systems, Networking
Description of Maintenance: We will be breaking 10 port channels on DBC1 Switch3&4 and DBC2 Switch3,4,5&6.
User Impact: There will be no end user impact. Each port channel will be broken one at a time.

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When: 3:00 – 7:00AM
Affected services: Banner Production (Banner FAUP)
Affected systems: Banner Production (Banner FAUP)
Description of maintenance: The following updates will be installed in Banner production: General 8.6.0.2 patch. The above mentioned Banner module will be installed to the specified version in production FAUP.
User impact: There will be no user impact.

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Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[Complete] Network Registration and DNS Maintenance

We will be performing essential systems maintenance on DNS, DHCP and LDAP  servers Wednesday July 10th between 5 am and 6 am. No user impact is expected as these are redundant services.

Posted in Network and Telecom

Banner TEST cloning

The cloning of Banner TEST is now complete and ready for user access.

Posted in Network and Telecom

[Complete] PrivateEye Upgrade

The PrivateEye upgrade has been completed.

Posted in Network and Telecom

PrivateEye Upgrade

PrivateEye will be offline between 10 am and 10:30 am. while it is upgraded to support Fiscal Year 2014 purchase orders.

Posted in Network and Telecom