The cloning of Banner TEST is now complete and ready for user access.
[Complete] PrivateEye Upgrade
The PrivateEye upgrade has been completed.
Posted in Network and Telecom
PrivateEye Upgrade
PrivateEye will be offline between 10 am and 10:30 am. while it is upgraded to support Fiscal Year 2014 purchase orders.
Posted in Network and Telecom
[Complete] Undergraduate Admissions Application Maintenance
The updates to the Undergraduate Admissions Application have been completed.
Posted in Network and Telecom
[Resolved] Blackboard Mandatory Course Entry Survey Not Appearing In Some Summer 3 Courses
All Summer 3 students should now see the Mandatory Course Entry Surveys in all of their courses.
Banner production update confirmation
FAUP will be available tonight.
The ODS maintenance has been rescheduled to Saturday (6/22/2013) morning from 12:01am to 7:00am. FAUP will be unavailable at that time.
Posted in Educational Technologies, Network and Telecom
OIT Systems Maintenance, Thursday, June 20 from 3:00AM – 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/20/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 6:00 – 6:30 AM
Affected Systems: adcon.irm.ad.fau.edu
Description of Maintenance: Migrate adcon from 131.91 to 10.19.64.16 and update dns. Remove cname for adcon.fau.edu and add back in as A record
User Impact: Users sessions will be interrupted and they will need to login again once dns is updated.
Banner production unavailable during Fiscal Year End Roll Phase I
Banner production FAUP will be unavailable from 12:00am to 10:00am Wednesday 26 June 2013 in order to complete Phase I of the fiscal year end roll process.
Posted in Network and Telecom
RESOLVED – Help Desk Website (https://helpdesk.fau.edu) – Security Certificate Error
*** UPDATE *** Wednesday, June 19: The new security certificate has been applied to the helpdesk.fau.edu site.
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At this time the digital certificate for helpdesk.fau.edu has expired and a warning page will be presented when trying to visit the site. We are working with our vendor to renew the certificate and hope to have it updated as soon as possible.
Users can still access the helpdesk page by selecting the “Continue/Proceed Anyway.”
We apologize for the inconvenience this may cause.
OIT
Posted in Network and Telecom
OIT Systems Maintenance – Thursday, June 13 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/13/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00 – 7:00AM Affected services: Banner, Blackboard, ODS, Appworx, MyFAU email Affected systems: bocana01 & bocana02 (NetApp storage) Description of maintenance: Upgrade our NetApp filers bocana01/bocana02 from ONTAP 8.0.2P4 to ONTAP 8.1.2P4. User impact: We do not expect any end-user impact, but should something go wrong, the above mentioned services will be affected.
When: 5:00 – 7:00AM Affected Services: EMS Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs) Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions. User Impact: Users sessions will be interrupted and they will need to login again.
When: 5:00 – 6:00AM Affected Services: SPOT, Affected Systems: swise, mcmail, mcsource Description of Maintenance: SSL certificates that are set to expire on June 16 will be renewed User Impact: momentary interruptions as each server’s web service is restarted. See below for the apps that run on each server.
When: 6:20 – 6:30 AM Affected Systems: Symantec Server (smtpsec2) Description of Maintenance: Upgrade to latest version. User Impact: None — another server available — approximately 5 minutes to update.