[Resolved] Intermittent network address resolution

A DNS server may have returned incorrect results between 2 am and 3:30 pm Sunday May 5th. These errors may have caused intermittent issues when connecting to some services such as PRT. The server has been repaired and is behaving normally at this time.

Thank you

Enterprise Systems Middleware and Application Development

Posted in Banner and Admin Systems, Network and Telecom

Update Network Maintenence Bldg 9 (Arts and Letters) 4/8 to 4/12

Network Maintenance in Bldg. 9 has been completed for the day.

Starting Monday 4/8 Networking Department will be upgrading the network equipment in building 9 the Arts and Letters building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 4/12. This does not affect the PCI network.

Posted in Network and Telecom

Davie ES Bldg 52 network

We are experiencing a hardware failure that affects the network connectivity in Davie ES building. Network Specialist is enroute to repair this issue. No ETR at this time. Updates will be posted as soon as we are onsite and know more.

We apologize for this inconvenience

OIT / Networking

Posted in Network and Telecom

Banner patch installation

Position Control patch 8.8.0.2 has been installed in Banner production (FAUP) this morning.

Posted in Network and Telecom

RESOLVED – Lists.fau.edu (Sympa) not sending messages

Lists.fau.edu (Sympa) is currently not sending out messages. We are working to resolve this issue.

We apologize for the inconvenience.

OIT

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. March 21, from 3:00 AM to 7:00 AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/21/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 – 7:00 AM
Affected services: Events Management 9.0.0/9.0.1 upgrades, Position Control 8.8.0.2 patch, HR/Payroll 8.8.1.9 & 8.8.1.10 patches
Affected systems: Banner FAUP
Description of maintenance: The above mentioned Banner modules will be installed to the specified version in production FAUP.
User impact: There will be no user downtime.

When: 3:00 – 6:00 AM
Affected Systems: bba3, bba6, bba4, bbm1, cuttlefish, dhcpboc1, frevvo1, mad-development, sacs, ldapboc1, ieadata
Groups Involved: Systems
Description of Maintenance: These virtual machines will be migrated from hvbocclust02 to boc22hvclust02
User Impact: The following systems will be unavailable for approximately for 30 to 60 minutes during the window bba3, bba6, bba4, bbm1, cuttlefish, dhcpboc1, frevvo1, mad-development, sacs, ldapboc1, ieadata

When: 5:00 – 6:00 AM
Affected Services: OwlApps
Affected Systems: none
Groups Involved: Middleware
Description of Maintenance: We will be enabling two features in FAU’s Google Applications environment (Owl Apps). The first is additional functionality in Google+, and the second Google Applications rapid release which provides FAU students access to Googles latest features as they are released.
User Impact: Our Google Applications environment will be more in sync with the public versions of Gmail, Google Drive, Google Calendar, etc.

When: 3:00 – 6:00 AM
Affected Services: Lists.fau.edu
Affected Systems: Lists.fau.edu
Groups Involved: Middleware
Description of Maintenance: We will be replacing the boca list server with a clone of the server running at northwest. This maintenance must occur because the existing server cannot be updated and packaged software cannot be installed due to a corruption of the RPM databases.
User Impact: The list servers will be offline during this maintenance we will return them to service around 5:30 am. Users will not be able to send or receive messages from any address on the @lists.fau.edu domain. Users will also be using a cleaned up style for the application.

When: 5:30am to 6:00am
Affected Services: Email
Description of Maintenance:
The current alias file generation process will be altered so that those with mail forwarding addresses to ad.fau.edu or my.fau.edu will be directly reflected in the aliases. Mail for most people with gmail or owa_access roles will now exit the virus scanners and go directly to exchange or gmail instead of unnecessarily flowing into MyFAU’s mail server (mcmail) and then getting forwarded from there.
User Impact: None

Posted in Network and Telecom, Systems

Telecom Emergency Maintenance on Wednesday, March 20, 2013

On Wednesday, March 20, 2013 from 11:00 pm until 3:00 am Thursday, March 21, 2013, OIT will be performing emergency maintenance on the telephone switch for the Boca Campus. During this time there will be no phone service on any FAU telephone. In the event of emergency users will have to use a cellular phone or a NON-FAU telephone to dial 911 or the FAU police at 561-271-5163.

Posted in Network and Telecom

Completed – OIT Network Maintenance on March 8, 2013

On Friday, March 8, 2013, between 5:00 am and 6:00 am, OIT will perform maintenance on the core network router on the Boca Raton Campus. This upgrade will cause an interruption to the data networks on the Boca Raton campus. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you

Posted in Network and Telecom

[Resolved] Identity Manager (Password Sync) Restart

Identity manager is now working correctly.

Posted in Network and Telecom

Completed – UCS virtual switch/HP firmware/hvcluster VM migrations

UCS virtual switch/HP firmware/hvcluster VM migrations are complete. All services are available.

Thank you,

Systems

Posted in Educational Technologies, Network and Telecom, Systems
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