[NETWORK MAINTENANCE] [COMPLETED] December 22nd

The network maintenance scheduled for this morning is complete and all services are expected to be working. While most services were restored early this morning, OIT staff worked throughout the morning to restore the remainder of services including internet access for many buildings on campus. We apologize for any inconvenience encountered during the recovery of services. If you experience any additional service difficulties, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Posted in Network and Telecom

[NETWORK MAINTENANCE] December 22nd

The network maintenance scheduled for today is continuing. We are working to resolve some issues in certain buildings and hope to have these issues resolved shortly.

Posted in Network and Telecom

[NETWORK MAINTENANCE] – Wednesday December 22 from 5:00 a.m. until 7:00 a.m.

The network maintenance scheduled for tomorrow will now take place between 5:00 and 7:00 a.m. In addition to the new start time, there will be network disruptions that will affect connectivity on the Boca Raton campus during the maintenance window.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[NETWORK MAINTENANCE]Boca Raton Campus – Monday, December 20th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance on the Boca Raton campus from 12:00 a.m. until 3:00 a.m. on Monday December 20th. During this time, there will be a series of short network disruptions affecting connectivity on the Boca Raton campus including access to servers and the internet.​

Posted in Network and Telecom

Network maintenance on December 22 at 5:00 am

OIT will be performing upgrades and enhancements to the FAU network between 5:00 am and 7:00 am on December the 22nd.  During the maintenance window, Internet traffic will be automatically rerouted.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[CANCELLED][NETWORK MAINTENANCE] Tuesday December 7th from 12:00 a.m. until 3:00 a.m.

The network maintenance scheduled for tomorrow morning has been cancelled and will be rescheduled for a later date.

Posted in Network and Telecom

[NETWORK MAINTENANCE] Boca Raton Campus – Tuesday December 7th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance on the Boca Raton campus from 12:00 a.m. until 3:00 a.m. on Tuesday December 7th. During this time, there will be a series of short network disruptions affecting connectivity on the Boca Raton campus including access to servers and the internet.​ This is rescheduled maintenance that was previously scheduled for Sunday December 5th.

Posted in Network and Telecom

OIT Systems Maintenance, Wednesday, Nov 24th from 12:01am to 7:00am

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Wednesday, 11/24/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Network Maintenance potentially affecting SSO
Description of change: OIT will be performing network maintenance ​that may cause a momentary disruption to single sign-on on Wednesday, November 24th from 12:01 a.m. until 1:00 a.m.
Downtime window start: 11/24/2021 12:01 AM
Downtime window end: 11/24/2021 1:00 AM
Affected services: OIT services hosted at Azure and Google Cloud Platform will experience downtime lasting a couple of minutes
Expected End-user impact: ​Any service at Azure or Google Cloud Platform will experience a short disruption to service. The most visible is single sign-on hosted in Azure, however Boca should handle any requests and disruption should be transparent to the end user. The OIT cloud services mostly host DR-style systems currently.

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Posted in Network and Telecom

OIT Systems Maintenance, Thurs. Oct 14 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/14/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Server Upgrade
Description of change: ​OIT will be upgrading one of its DNS servers.
Downtime window start 10/14/2021 3:00 AM
Downtime window end 10/14/2021 4:00 AM
Affected services: ​Internal DNS resolution
Expected End-user impact: ​There will be an intermittent network outage during the maintenance window.

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Server Upgrade
Description of change: ​OIT will be upgrading a server that allows for FAU web pages to be updated by the FAU community.
Downtime window start 10/14/2021 4:00 AM
Downtime window end 10/14/2021 5:00 AM
Affected services: updates to www.fau.edu webpages via omniupdate
Expected End-user impact: Users updating webpages on www.fau.edu might encounter intermittent failures during switchover

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OwlPulse Integration Tool
Description of change: OIT will be moving the OwlPulse Integration IP
Downtime window start 10/14/2021 6:00 AM
Downtime window end 10/14/2021 6:05 AM
Affected services: owlpulse and owlpulse integration tool​
Expected End-user impact: ​Contact Tracers may not be able to import users during the maintenance.

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Posted in Network and Telecom, Systems

[COMPLETED][NETWORK MAINTENANCE] – Boca Raton, Jupiter, Davie, and Fort Lauderdale

The network maintenance scheduled for this morning has been completed.

Posted in Network and Telecom