Emergency Maintenance – reboots on all Middleware systems

Due to an unexpected issue brought on by the leap second change on July 1st we must request an emergency restart of all Linux systems running Java to fix broken Java processes on Middleware systems

 

 

When: 7/2/12 8:30:00 AM – 9:30 AM

Affected Services: Blackboard, IDM, Ibiweb Test, CAS, DHCP, NetReg, PhoneBill

Affected Systems: bba[1-6], bbc[1-2], bbm1, bbp10, bbp11, lintalon[0-1], dhcpboc[0-1], dhcpjup1, dhcpdav1, dhcppsl1, dhcpftl1, idm[1-2], idm4p, ibiweb2

Description of Maintenance: We will be restarting all Linux systems which use Java

User impact: Brief interruption of services for ibiweb test can be expected

 

 

Posted in Systems

Completed – OIT Systems Maintenance, Thursday, June 28 from 3:00am to 7:00

Posted in Educational Technologies, Email, Systems

OIT Systems Maintenance, Thursday, June 21, 2012 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/21/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 5:00-7:00 AM
Affected services: Banner INB and SSB
Affected systems: Banner
Description of maintenance: DBA group will migrate Banner INB and SSB Web Servers from OAS 10g to Oracle Fusion Middleware 11g
User impact: Banner INB and SSB will be unavailable between 5:00AM and 7:00AM.

When: 3:00-5:00 AM
Affected services: Blackboard, Identity Manager, DHCP, NetReg, PhoneBill, CAS
Affected systems: talonx1, bbm1, bba2, bba6, bbx1, bbx2, lintalon0, idm2, dhcpboc0
Description: Scientific Linux 6.2 updates will be applied to these systems.

When: 5:30-6:00 AM
Affected services: SSO, eCollege, Parature Logins
Affected systems: lintalon0.fau.edu, lintalon1.fau.edu, sso.fau.edu
Description: Central Authentication service will be updated to correct two errors detected by clients. The first problem affects users who previously visited MyFAU and the second prevents web browsers from caching style sheets.
User Impact: CAS will be offline for 10 to 15 minutes. This will prevent users from accessing Owl Apps, Network Registration, Parature, and eCollege.

Posted in Systems

Harbor Branch network switch 3 bldg 18 image change overnight.

Networking plans to change the image on switch 3 in bldg. 18 on the Harbor Branch Campus overnight. No down time is expected.

Posted in Systems

[RESOLVED] Sharepoint slow performance

The sharepoint issues have been resolved, and traced back to a failed server. We will continue to monitor the machine for issues.

12:04 pm: Sharepoint.fau.edu is now online but running very slowly. We are continuing to investigate the problem and will update this post hourly.

11:52 am: Sharepoint.fau.edu is currently returning a 500 INTERNAL SERVER ERROR when accessed by clients. We are currently investigating.

Posted in Systems

[Resolved] Outlook WebAccess Errors

Users may receive a “403 Forbidden: Access is denied” error when opening mail.fau.edu. We are working to correct the problem but users may work around the error by using the following url: https://mail.fau.edu.

 

Posted in Email, Systems

Metro Ethernet vlan move on 5-23-2012

On Wednesday, May 23, 2012, between 5:30 am and 6:30 am, Networking will modify the vlans used by the Metro Ethernet connection. This upgrade will cause an interruption to the network connection to the remote FAU campus locations. Please be advised that calls to or from the remote campus locations may require dialing a seven or ten digit number during the times listed above. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Systems

[COMPLETED] Davie Campus – Network Registration Host Migration, Thursday, May 10, 2012

The Network Registration Host Migration has been completed at the Davie campus.

DHCP and DNS services have been restored.

Thank you,

Middleware

Posted in Systems

[RESOLVED] NWRDC is currently down

Resolved as of 2:26am…

As of 12:41am –> NWRDC connection is down (NWALT connection is fine). NWR has been called; they are aware of the issue and are looking into it. No estimated time for a resolution to the issue…

Posted in Banner and Admin Systems, Educational Technologies, Systems

Echo360 Maintenance, Monday, May 7, 2012

Echo360 system maintenance is now complete.

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When: 9:00am – 12:00pm
Affected Services: Echo360
Affected Systems: Echo360
Description of Maintenance: Instructional Technologies will be performing software updates to the Echo system.
User impact: No end-user impact is expected

Posted in Banner and Admin Systems, Educational Technologies, Systems