Network: Core Router and firewall maintenance completed
One of the Exchange Frontend Restart
Exchange Frontend to be restarted. Should have little impact on users.
Posted in Systems
Video Conference Systems Upgrade 7/22/11
Video conferencing services are expected to be down Friday July 22, 2011 from 10:30 AM until 5:00 PM. This includes any videoconference classroom, conference room, auditorium, and desktop MOVI accounts located on all FAU campuses.
We will be performing a planned system upgrade and system testing. No videoconference services will be available during this time frame.
For questions or concerns please call 561-297-4003.
Posted in Systems
Completed – Switch Upgrades Computing Center
These upgrades have been completed. All switches are online and functioning normally.
Networking will be performing upgrades on switches in the Computing Center, Room 102 during the maintenance window Thursday 06/30/2011 as follows:
Rack # – Switch ID – Upgrade to be done
RU10 – boc22cm102sw847 – IOS Upgrade and reboot RU10 – boc22cm102sw849 – IOS Upgrade and reboot
RU11 – boc22cm102esw846 – IOS Upgrade and reboot
Posted in Systems
Resolved – WISE, FAU’s main web server is unavailable
**Correction – the web server is responding at our DR site thru GTM. Unfortunately this still effects site publishing and pages using MySQL databases hosted on WISE, or CGI scripts that reference wise directly.
WISE & Webnet3 are currently down and systems is trying to get to the root of the issue. Our additional redundant web server (webnet2) is currently answering all www.fau.edu requests so the main site is still viewable.
Please be aware the other services will be effected such as the ability to update pages thru OmniUpdate or LCMS along with various CGI or MySQL forms.
We apologize for the inconvenience.
Posted in Systems
Completed – IRM Systems Maintenance, April 19, 2011 from 3:00AM to 7:00AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 05/19/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
Oracleapps/enzo server will be unavailable from 4:00AM-7:00AM for scheduled maintenance.
Production applications that will be unavailable are:
Harvest
Appworx
Resource25
Identity Manager
Report Caster
Signature System
Travel (WOLF/legacy)
Network Registration
FAU SUDS
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When: 4:00AM – 5:00AM
Affected Services:
Blackboard 9.1 Production
Affected Systems:
Solaris Zones: BP1 – BBP7 and COLLAB servers
Description of Maintenance:
The Blackboard 9.1 production servers “struts-config.xml” file is missing a validation flag that causes the Course Cartridge Import Status to produce an HTTP 500 error. The problem is corrected by adding the validation flag to the file on each server. Each server will require a PushConfigUpdates.sh script to run to make the changes effective.
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When : 3:00AM – 3:30AM
Affected Systems: Talisma – taldb01
Affected Services: Talisma
Description of Change: We will be moving SQL Server files to a different partition and rebooting the system to enable changes to page file location
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When : 3:00AM – 3:30AM
Affected Systems:
SharePoint
Xitracs
Frevvo
Jira
Mssql1.fau.edu
Mssql2.fau.edu
Affected Services:
SharePoint
Xitracs
Frevvo
Jira
Description of Change: We will rebooting mssql1 and mssql2 to complete installation of new version of Backup Exec Agent software.
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When: 3:00AM – 7:00AM
Affected Services: Talisma Client (TALAPP01) and Talisma Server (TALDB01) Production
Affected Systems: TALAPP01 and TALDB01 Production
Description of Maintenance: The Talisma database server will be unavailable in order to move the tlDistributor unc directory from the local disk (C:) to the (F:) drive. A snapshot of all the databases will be taken and the replication process will begin.
Posted in Systems
Resolved – Blackboard Down
Blackboard was unavailable this morning (5.12.11) between 2:00am and 7:30am.
Posted in Systems
Completed – IRM Systems Maintenance, April 21, 2011 from 3:00am to 7:00am
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 04/21/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
When : 3:00 AM – 5:00 AM
Affected Systems: SharePoint (Spwfe2.fau.edu), Owlapp (Owlapp2.fau.edu), Blackboard (Bbpproxy1.fau.edu)
Affected Services: SharePoint, Owlapp, Blackboard
Description of Change: We will be migrating spwfe1, bbpproxy1 and owlapp1 from VMware ESXi to Hyper-V. Blackboard, Owlapp and SharePoint should not experience any downtime. We will be keeping backups of the VMware machines in case there are any problems and will be able to revert at any time during the process.
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When: 4:00 AM – 6:00 AM
Affected Systems: Banner – Finance and Finance SSB 8.4 upgrade
Description of Change: Upgrading Finance and Finance SSB 8.4 – Banner Finance users and jobs will be impacted during this time.
Class recordings recovered
The course recordings have been recovered and we are now double checking all links in Blackboard to ensure all has been recovered accurately and correcting any problems that we find. This process should be completed soon.
Posted in Banner and Admin Systems, Systems
Resolved – “FAU” Wireless Network Down In Fort Lauderdale and Davie
The “FAU” wireless network is currently down on the Fort Lauderdale and Davie campuses.
Users requiring immediate access can connect to the “FAUGUEST” wireless network.
We will provide additional information as it becomes available.
Thank you
IRM
Posted in Systems