OIT will be performing emergency network maintenance beginning on Saturday, March 16 from 11:30 p.m. until 6:00 a.m. on Sunday, March 17. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 30 minutes during this window.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/14/2019 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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SSO Upgrade
Description of change: OIT will be upgrading the prompting system in the Single Sign On System so users of slower services do not see the continue button if they do not have any tasks to complete.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: All Systems that uses SSO including Canvas, Workday, and others.
Affected systems: Shibboleth servers
Expected End-user impact: During this time, single sign on (SSO) may stop working for about 10 – 15 minutes while we redeploy the prompting service.
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Server Maintenance
Description of change: OIT will be upgrading the software on a directory connector server.
Downtime window start: 3/13/19 @ 10:00 PM
Downtime window end: 3/14/19 @ 6:00 AM
Affected services: Directory synchronization between FAU Active Directory and Azure Active Directory (Office 365)
Affected systems: Azure Active Directory server
Expected End-user impact: During this time there is minimal to none end-user impact. New FAU accounts may take a bit longer to populate into Office 365 but synchronization should be back to normal by mid-morning.
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Populate Work Telephone in AD
Description of change: OIT will be populating FAU worker telephone numbers into Active Directory in preparation for new phone system.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Active Directory, IDM
Affected systems: Active Directory, IDM
Expected End-user impact: During this time, no end-user impact is expected. After the upload, applications that use “telephoneNumber” attribute from Active Directory may begin to show it in contacts. If office phone number is incorrect please reach out to HR partners (department liaisons for updating Workday information). Workday Primary Work Phone Visibility flag will prevent phone numbers form showing in AD.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/07/2019 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be performing server maintenance.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Report Caster production, ODS production, MSOP instance and Blackboard.
Affected systems: boc22ora01, boc22ora03, odsprod, bbloracle
Expected End-user impact: During this time, services that listed above will be unavailable at times.
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Install New Mail Server
Description of change: OIT will be installing a new mail server to eventually replace an older one.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Exchange
Affected systems: Exchange server
Expected End-user impact: During this time, no end-user impact is expected.
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Storage Maintenance
Description of change: OIT will be performing maintenance on some backend storage. No end-user impact is anticipated.
Downtime window start: 5:30 AM
Downtime window end: 7:00 AM
Affected services: No services will be affected.
Affected systems: The NetApp cluster
Expected End-user impact: During this time, end users may see data access to the ANDI shares pause for a very short duration.
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The network maintenance scheduled for this morning has been completed.
OIT will be performing network maintenance in the early morning hours of February 27th from 5:00 a.m. until 6:30 a.m. Network connectivity on the Boca Raton campus and to services on the Boca Raton campus may experience brief interruptions during the maintenance window.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/28/2019 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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SSO Upgrade
Description of change: OIT will be upgrading the prompting system in the Single Sign On System so users of slower services do not see the continue button if they do not have any tasks to complete.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: All Systems that user SSO including Canvas, Workday, and others.
Affected systems: Shibboleth servers
Expected End-user impact: During this time, single sign on may stop working for 10 – 15 minutes while we redeploy the prompting service.
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Decommission Mail Servers
Description of change: OIT will be decommissioning 2 legacy mail servers.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Exchange Email
Affected systems: Exchange servers
Expected End-user impact: During this time, no end-user impact is expected. These exchange servers are only for disaster recovery purposes.
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OIT will be performing network maintenance beginning on Sunday, March 3 from 11:30 p.m. until 6:00 a.m. on Monday, March 4. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 30 minutes during this window.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/14/2019 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Mailing list DMARC change
Description of change: OIT will be making a change in Sympa to not be rejected for failing DMARC checks
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Sympa/mailing lists
Affected systems: lists.fau.edu
Expected End-user impact: During this time, outbound list messages set to go out during the downtime will be delayed until after the mailing list restarts. The expected downtime is between 2-5 minutes.
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Form Server Patch
Description of change: OIT will be updating the form server to patch bugs and reported issues.
Downtime window start: 4:00 AM
Downtime window end: 6:00 AM
Affected services: Frevvo, forms.fau.edu, Admissions applications
Affected systems: boc22frevvo1.fau.edu
Expected End-user impact: During this time, the form server that provides many automated forms will be offline for about 10 – 15 minutes.
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We are currently experiencing intermittent network issues. This may impact connectivity to the Internet. Our team is working to resolve the issue as soon as possible. We will post updates as soon as they become available.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/07/2019 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance – Retirement of old Luminus MyFAU portal
Description of change: OIT will be shutting down services that were responsible for the old Luminis MyFAU portal
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
OIT Units involved in the change systems
Affected services: Old MyFAU portal and any web services that relied on it for authentication.
Affected systems: Luminus, mcportals
Expected End-user impact: During this time, no end-user impact is expected. All services relying on the old portal should have been migrated away already as part of other projects and change notices.
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Account Self Service
Description of change: OIT will be upgrading and patching services related to account management related to HIPAA user roles.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Account Self Service
Affected systems: accounts.fau.edu, um.fau.edu
Expected End-user impact: During this time, no end-user impact is expected. These changes should not effect existing systems. Change will occur to back-end services.
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Form Server Patch
Description of change: Updating the form server to patch bugs and reported issues.
Downtime window start: 4:00 AM
Downtime window end: 6:00 AM
Affected services: Frevvo, forms.fau.edu, Admissions applications
Affected systems: boc22frevvo1 server
Expected End-user impact: During this time, the form server that provides many automated forms will be offline for 10 – 15 minutes.
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REDCap survey software upgrade
Description of change: OIT will update upgrade the REDCap survey software.
Downtime window start: 3:00 AM
Downtime window end: 6:30 AM
Affected services: redcap.fau.edu
Affected systems: redcap.fau.edu
Expected End-user impact: During this time, REDCap survey software will be offline from 3:00 until 6:00 am
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