Blackboard maintenance has completed and blackboard is operational.
OIT Systems Maintenance – Thurs. June 26 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/26/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
When: 3:00AM – 6:00AM
Affected services: Undergraduate Application: https://ugapp.fau.edu and Graduate Application: https://owlapp.fau.edu
Affected systems: ugapp1, ugapp2, ugapp3, ugapp4, ugapp5
Description of maintenance: We are upgrading the admissions application to improve usability. It will be offline from 3am until 6am while we redeploy all services.
User impact: The admissions applications will be offline. Once they return to service the admissions forms will look different and may require that users clear their browser cache.
At this time we know the select box usage is effected and they must be manipulated with a mouse instead of the keyboard. We have contacted the vendor about this problem.
***************************************************
When: 6:00AM – 7:00AM
Affected services: All domain-joined PCs
Affected systems: All domain-joined PCs
Description of maintenance: OIT will be changing the default domain for PCs to be ‘FAU’. When signing-in to a computer ‘FAU’ will be the default when asking for credentials. If you need to authenticate with a user account in the IRM domain you will need to enter IRM\netid and your password (this is rare)
User impact: When prompted for credentials, ‘FAU’ will be the default domain. There is no downtime expected for this change.
***************************************************
When: 4:00AM – 6:00AM
Affected services: We will be moving the content directory to faster storage
Affected systems: Blackboard
Description of maintenance: Blackboard will be unavailable during the maintenance window. We expect some servers to be up by the 1 hour mark with the rest being brought up one at a time and expect to be finished by 6 AM
User impact: Blackboard will be unavailable during the maintenance window.
***************************************************
Lync on Office 365 currently unavailable
We believe there may be an issue with Microsoft hosted Lync services at this time. As a result, your Lync client may fail to login. We will update this post when more information becomes available.
Thank you for your patience,
Systems
Posted in Systems
[Completed] Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.
The network maintenance scheduled for this morning has been completed.
Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.
OIT will be performing network maintenance on Sunday June 22nd from 4:00 a.m. until 5:00 a.m. During this time, there will be a network interruption lasting between 15-20 minutes which will affect connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.
OIT Systems Maintenance, Thurs. June 19 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/19/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
When: 5:00AM – 6:00AM
Affected services: DHCP, DNS, and network authentication services on the HBOI campus
Affected systems: VMJUP
Description of maintenance: Replace battery and failed disk in HBOI network support server.The PERC battery and one of the SAS disks have failed in the HBOI network support server. Both need to be replaced.
User impact: Users at the HBOI campus may have trouble getting a DHCP address or resolving DNS if their only DNS entry is pointing 131.91.213.91. Netreg will not be available during the downtime window.
***************************************************
When: 7:00AM
Affected services: Exchange
Affected systems: exchangeca02
Description of maintenance: OIT will be replcaing a failed battery on one of the University mail servers. No end-user impact is expected.
User impact: No end-user impact is expected
***************************************************
Posted in Systems
COMPLETED – IRM WordPress Move
We have successfully moved IRM wordpress blog (now OIT wordpress) to the new multisite instance. The new URL is https://wordpress.fau.edu/oit. To log in use: https://wordpress.fau.edu/oit/login OIT
Posted in Systems
OIT Systems Maintenance, Thurs. June 12 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/12/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
When: 5:00AM – 5:15AM
Affected services: IRM WordPress blog (OIT Status)
Affected systems: N/A
Description of maintenance: Renaming IRM WordPress blog to OIT. We will be switching over the IRM WordPress instance to the Multisite instance because the current install is out of date. All traffic previously going to http://wordpress.fau.edu/irm/ will be redirected go to http://wordpress.fau.edu/oit/.
User impact: Users may not be able to get to the blog during the switch.
***************************************************
Posted in Systems
RESOLVED: Blackboard Enrollment Issue
We are currently experiencing an issue that is causing a delay in the update of enrollments in Blackboard.
Posted in Educational Technologies, Systems
RESOLVED: Echo360 Service Restart
RESOLVED: The Echo360 Service needs to be restarted to rebuild its Tapestry cache and will be unavailable from 8:45-9:15am
Any user attempting to upload video via EMI or stream Echo lecture videos will be unable to do so during this window.