Banner Finance 8.8 upgrade

Banner Finance 8.8 & Finance SSB 8.6 upgrades and patches have been applied to production (FAUP) this morning.

Posted in Uncategorized

resolved – network outage affecting one switch in building 22

We experienced a network switch outage that affected one data switch in building 22. The switch outage was from 1:42 pm through 1:47 pm. The issue has been resolved.

Thank you

Posted in Network and Telecom

OIT Systems Maintenance, Thursday, Jan. 24 from 3:00 AM to 7:00 AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 1/24/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 5:30 AM – 7:00 AM
Affected services: Banner Production, Banner Test, Blackboard Production, Blackboard Test, Appworx, Iplanet Mail, Oracle Management, ODS Production, ODS Test, NetApp Management Console
Affected systems: Bannerprd, Banoradev, Bbloracle, Bbloraclealt, Boc22ora01, Boc22ora02, Boc22ora03,
Mcoracle, Modena, Odsprod, Odstest, Oem, Naadmcon
Description of maintenance: Add in new SAS storage to existing stack on bocana01 (NetApp FAS3240 filer)
User impact: We do not expect any end-user impact, but above are systems/applications that could be
affected should something go wrong.

When: 3:00 AM – 7:00 AM
Affected services: Finance 8.8, Finance Self Service 8.6, FacAdv Self Service 8.5.2/8.5.3
Affected systems: Banner
Description of maintenance: The above mentioned Banner modules will be upgraded to the specified version in production FAUP (INB & SSB).
User impact: The user may receive a timeout or ‘Page Not Found’ message while connected to Finance SSB or FacADV SSB.

Posted in Educational Technologies

Completed Telecom Upgrade Jupiter Campus Monday January 21st 2013

The work at the Jupiter Campus has been completed

On Monday January 21st from 04:00am until 08:00am OIT will be performing maintenance on the VOIP servers at the Jupiter campus. During this time there will be no phone service on any FAU telephone.

Posted in Uncategorized

Exchange and Firewall Modifications

As part of our ongoing efforts to improve performance of MS Exchange, on Sunday, January 20 between 3:00 am and 6:00 am additional system will be added to the Exchange cluster. Users will experience intermittent connectivity issues during this period.

On Monday, Jan 21 from 3:00 am to 6:00 am, FAU core firewall will be receiving patch upgrade. This may cause intermittent network outage.

We apologize for any inconvenience this may cause.

OIT

Posted in Network and Telecom

Telecom Upgrade Jupiter Campus Monday January 21st 2013

On Monday January 21st from 04:00am until 08:00am OIT will be performing maintenance on the VOIP servers at the Jupiter campus. During this time there will be no phone service on any FAU telephone. In the event of emergency users will have to use a cellular phone or a NON-FAU telephone to dial 911 or the FAU police at 561-271-5163.

Posted in Uncategorized

Update: Echo360 Course Video System Currently Unavailable – Now Corrected

Update- Echo360 service has been restored and course videos are now available.

—–

The Echo360 system that serves course video content  is not currently allowing logons. We are investigating now and will update this post when service is available again.

This is currently affecting course videos available within Blackboard.

Posted in Uncategorized

[Incomplete] SCCM Maintenance

Service Pack 1 for SCCM installation has failed. We are investigating the issue. SCCM has not been altered and is currently operating as it was.

Thank you,

Systems

Posted in Banner and Admin Systems

[Complete] – Admissions Application Maintenance

The Graduate Admissions Application Maintenance was completed at 5:45 am.

Posted in Uncategorized

[Completed] Blackboard Maintenance

Blackboard maintenance has been completed and all systems are back up and running.

Thank you

Middleware

Posted in Network and Telecom