The Davie campus experienced a brief outage due to loss of metro-ethernet connectivity at 12:35 this afternoon. The connection was restored at 12:37.
Davie Campus Network Outage – Resolved
Power Outage East Side of Boca Raton Campus – Resolved
The power went down to the east side of Boca Campus approximately 30 minutes ago. The network in Student Village, Henderson and Slattery Daycare went offline as a result of the power outage. Student Village has been restored. Henderson and Slattery Daycare still have no power. Physical Plant is aware of the problem and is working with FPL to restore power.
Systems Down for Maintenance
Due to the Thanksgiving Holiday our maintenance window took place on Wednesday, November 24. The following system were down for maintenance.
- Password Synchronization (IDM) from 3:00 am – 7:00 a.m.
- Effort Certification will be down sporadically between 3:00 am -7:00 am, due patches being applied.
Self Service Slow
Users were experiencing some latency when accessing Banner or Self-Service due to a high volume of changes being processed.
Patches to update Banner INB
INB java signing and HR patches. No downtime will be required while SSL certificate gets updated.
Once finished a pop-up alert will appear when you are trying to log in to INB. All users will need to click the checkbox and then click Run. The message will not appear again
Banner will be down for Maintenance
Banner will be down – This means that Self-Service was unavailable as well as the systems listed below:
- ODS
- Report Caster
- Signature System
- Banner Travel
- EFC
- PCI
ePrint is Unavailable – Resolved
ePrint is still down. We have opened a ticket with SunGard ePrint support and will let you know as soon as ePrint is back up and running.
Library Power Outage – Resolved
There was a planned power outage in Boca building 3A (Library) from 12:00am to 2:00am. Apparently that did not go as planned. The power is still out, therefore all network equipment in that building is down.
Following Applications Down for Maintenance
The following applications was unavailable due to maintenance between 3:00am and 7:00am:
BlackBoard 8, MyFAU, Network Registration, Harvest, AppWorx, Resource25, Travel (Wolf), Report Caster, Signature System, Board of Governors (SUDS)