Completed – Emergency network and Internet maintenance starting tonight at 12:01 AM on 2-8-2011

AT&T and IRM will perform emergency network maintenance on Tuesday, February 8, 2011 starting 12:01am, which will affect FAU’s primary network connection. During the maintenance, FAU’s secondary network connection will provide Internet connectivity for FAU. Network interruptions will be experienced as we move between the primary and secondary connections.

Posted in Network and Telecom

Resolved – Blackboard Unavailable on Tuesday, February 8 between 5:00am and 7:00am

Blackboard will be unavailable on Tuesday, February 8 between 5:00am and 7:00am due to emergency maintenance. We apologize for the inconvenience.

Posted in Network and Telecom

Resolved – FAU’s Network unavailable from 12:00am to 1:00am Sunday, February 6, 2011

FAU’s network will be unavailable from 12:00am to 1:00am Sunday, February 6, 2011.
IRM’s Network group need to perform some necessary tests due to some recent changes made by FAU’s Internet Service Provider (FLR).
We apologize for the inconvenience.

Posted in Uncategorized

Resolved – FLR (FAU’s Internet Provider) is Down

At approximately 9:00 AM this morning, the FLRPrimaryInternet, FLRPrimaryI2, and FLRnetPrimary connections were down. We were also experiencing a problem with the FLRSecondaryI2 connection and it was also down. Our Network team was notified immediately, and proceeded to work with AT&T to resolve the issue.

As of 11:30 AM the FLR connections were back up and are currently running. Network on-call is continuing to monitor them in the event of any future problems.

Posted in Uncategorized

Completed – Blackboard will be unavailable on Friday, February 4, 2011 from 6:00am-6:30am due to emergency maintenance

Blackboard may be unavailable Friday, February 4, from 6am – 6:30am for emergency maintenance. We apologize for the inconvenience.

Posted in Uncategorized

Completed – IRM Systems Maintenance

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/03/2011 from 3:00am to 7:00am during IRM maintenance window.  In addition, the following systems will be specifically impacted:

–          Date and time: 2/03/2011 4am – 6am
–          What Service will be interrupted? INB  
–          Who does it impact?  Can affect INB users and scheduled jobs during this time only
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–          Date and time: 2/03/2011 4am – 6am
–          What Service will be interrupted?  BigIP rule being added to address new financial aid frontend for needs analysis
–          Sometime between 3am-7am (no interruption)
–          Who does it impact?  Will not affect anyone
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–          Date and time: 2/03/2011 —  6am
–          What Service will be interrupted? Blackboard database parameter change to address ORA-600 error
–          Who does it impact?  Will not affect anyone
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–          Date, Time 02/03/11  6 a.m. to 7 a.m.
–          What Service will be interrupted?  Ironport (bertx) firmware upgrade
–          Who does it impact?  None, since the other Ironport server will be handling mail
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–          Date, Time 02/03/11  3a.m. to 4 a.m.
–          What Service will be interrupted?  BigIP and 7210 Storage (No service interruption – failover)
–          Who does it impact?  None
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Posted in Uncategorized

Resolved – Network Outage on all FAU Campuses

We are currently experiencing a network outage on all campuses.

Posted in Uncategorized

Resolved – Blackboard Offline

Blackboard is currently unavailable due to some unexpected issues. We are working to resolve and apologize for the inconvenience.

Posted in Email

Telephone Upgrades in Engineering East (Bldg 96)

Starting Friday, February 4, 2011 at 4:00pm through Monday, February 7, 2011 at 8:00am CSI will be upgrading the phones in Building 96 College of Engineering. During this time the phones in the building will be unable to make or receive calls. If you are working in the building during this time and have an emergency the FAU police can be reached at 561-297-3500 or local emergency services can be reached by dialing 911 from a non-FAU or cellular telephone.

Posted in Systems