IRM is currently experiencing intermittent network problems . We are working on the issue but do not have an estimated time of resolution.
Resolved – Intermittent Network Problems
Resolved – SQL Server failure
IRM is experiencing connectivity issue to the Microsoft SQL Cluster Servers. This issue is impacting several services which primarily including:
- Housing
- RAC Center
- SharePoint (sharepoint.fau.edu)
- Xitracs (xitracs.fau.edu)
- EMS Master Calendar
- EMS
We are working to resolve this issue but do not have an estimated time of resolution (ETR)
Completed – IRM Systems Maintenance 03/17/11
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 03/17/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 4:30 AM – 6:00 AM
Description of Change: We will be applying a security update to Blackboard
Affected Services:
Blackboard
Affected Systems:
Blackboard.fau.edu
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When: 5:00 AM – 6:00 AM
Description of Change: We will be upgrading server RAM
Affected Services:
Blackboard Proxy Servers
Xitracs Document Management Server (SACS Accreditation)
SharePoint
Affected Systems:
Blackboard.fau.edu
Xitracs.fau.edu
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Resolved – Password Sync 15 – 30 minute delay
Between 3:00 PM and 3:30 PM on Wednesday, March 16, 2011, users may have experienced a 30 minute delay in the synchronization of their password between Active Directory and MyFAU. All problems are currently resolved and passwords should now be in sync.
Resolved – Network disruption
At approximately 4:35 pm the FAU network experienced a disruption. It has since returned to operating status. The Networking department is looking into the cause and will provide more information when it becomes available.
Blackboard performance and errors
A small number of Blackboard clients may have experienced reduced performance and errors between 12pm and 12:30pm. All systems have currently returned to service and we will continue to investigate the cause of these errors.
Resolved – Boca Bldg 51 Network Outage fixed
The fiber optic connection to Boca building 51 (Performing Arts), dropped at 6:00pm taking the network offline in that building. It has been fixed and the network in building 51 has now been restored
SafeAssign tool in Blackboard will be unavailable 3/20/11 from 6:00pm to 7:00pm
On Sunday, March 20th, 2011 the SafeAssign tool in Blackboard will be unavailable from 6:00pm to 7:00pm due to system maintenance.
Completed – IRM System Maintenance 03/10/11 from 3:00 AM to 7:00 AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health check on Thursday, 03/10/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 3:30 AM – 4:00 AM
Description of Change: We will be upgrading the Exchange Server’s Login Page
Affected Services: Mail.fau.edu (Exchange Webmail)
Affected Systems: Exchange WebMail Exchange Front Ends
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When: 4:00 AM – 6:00 AM
Description of Change: We will be upgrading the Central Authentication services theme.
Affected Services: Single Sign On Network Registration (talon.fau.edu/netreg) HelpDesk Single Sign on (www.fau.edu/helpdesk)
Affected Systems: cas0p.fau.edu cas1p.fau.edu sso.fau.edu
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When: 5:00 AM – 6:00 AM
Description of Change: changing VMware management port on all middleware production VMware servers to a new subnet. Brief network interruption on guest virtual machines is possible.
Affected Services: Netreg Sharepoint Owlapp
Affected Systems: Vmwboc01 Vmwboc02 Vmwboc03 Vmwboc04 Vmwboc05
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When: 5:00 AM – 6:00 AM
What:
1. Banner faculty/advisor self-service 8.4 upgrade – No downtime foreseen. Will affect those trying to access the faculty/advisor pages during this time.
2. Oracle TNS entry for Banner to talk to Harvest – No downtime
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SafeAssign in Blackboard will be unavailable due to maintenance Friday 3/11 2am-4am
On Friday March 11th, 2011 from 2:00am to 4:00am the SafeAssign tool in Blackboard will be unavailable due to system maintenance.