IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/9/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

What: Updates in Banner When: 5am-7am Affected: The maintenance will be performed from 5:00 am to 7:00 am. All related applications will remain available.

* FAUP: General 8.4.1 upgrade + 4 patches (p1-el3ysd, p1-hy1id3, p1-nehj4t, p1-i6z6yh)

* FAUP: Student 8.5 patch (p1-mnxgb5)

* FAUP: CleanAddress update

———————————————————- When: 4:00 AM – 6:00 AM Affected Services: Blackboard 9.1 Production Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers Description of Maintenance: The Blackboard 9.1 production servers will be updated to correct an error when users receive an error when trying to save assessments. Each server will require a PushConfigUpdates.sh script to run to make the changes effective.

When: 5:00 AM – 7:00 AM Affected Services Identity Manager and Password Sync Single Sign On (sso.fau.edu) Affected Systems: IDM0P IDM1P CAS0P CAS1P DS0P DS1P Description of Maintenance: We need to apply the latest Java Security Patch

When: 5:00 AM – 6:00 AM Affected Services Identity Manager and Password Sync Single Sign On (sso.fau.edu) Graduate College Admissions Application (owlapp.fau.edu) Sacs Accreditation Software (Xitracs.fau.edu) Network Registration Wired and Wireless DHCP Affected Systems Idm4p Idm3p Ldapboc0 Ldapboc1 Ldapftl1 Ldapdav1 Ldappsl1 Ldapjup1 Xitracs

We will be doing upgrades to network switches in the Unix racks in Computing Center, Room 102 during our maintenance window (5:00am-7:00am) tomorrow morning (Tuesday, June 7, 2011). The following systems will be affected.

RU03 – switch boc22cm102sw822 – config changes, CATOS upgrade, reboot

RU04 – switch boc22cm102sw821 – config changes only RU04 – switch boc22cm102fsw836 – config changes, IOS upgrade, reboot

RU06 – switch boc22cm102sw830 – config changes only

**Update**  The Power supply replacements for the Tipping Point IPS has been completed. We have verified that there is Internet connectivity.

Please be advised that an emergency hardware replacement will take place tomorrow morning , June 07, 2011 between 6:00 am and 7:00 am to replace a failing component in the core Tipping Point IPS device.  This hardware replacement may cause a brief disruption (approximately 5 minutes) to FAU Internet traffic.  If you experience network difficulties after this time, please contact the FAU help desk at http://www.fau.edu/helpdesk/ for immediate assistance.

On Wednesday June 8th from 5:00am till 7:00am CSI will be performing telephone system maintenance that will interrupt telephone service on the Jupiter Campus. Other Northern campuses may experience intermittent outages. All off campus calls originating from the Northern campuses may require dialing a seven or ten digit number for all off campus calls. If you are trying to reach the Northern campuses, the ten digit number might be required. In the event of an emergency the FAU police department can be reached at 561-297-3500 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.

If you experience telephone difficulties after the date or time outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance.

On Thursday June 9th from 5:00am till 7:00am CSI will be performing telephone system maintenance and software upgrades to the telephones at the FAU Boca Police Dept. In the event of an emergency the FAU police department can be reached at 561-271-5163. At all FAU peer campuses local police can be reached by dialing 911 from a cellular or FAU-phone. On the Boca Raton campus local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.

We are currently experiencing intermittent problems with outside callers reaching faculty and staff at the Davie Campus. We are working diligently to identify and resolve the issues.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/1/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

What: Production hyper-v storage reconfiguration When: 5am-7am Affected: Users that connect the following servers:

– WUS

– ADCON

– ISSDEV

– FAUWEBDEV

– FAUAPPSRV1

– ECSWINS01

– ECSWINS02

– ACSMEM04

================================================== When: 4:00 AM – 6:00 AM Affected Services: Blackboard 9.1 Production Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers Description of Maintenance: The Blackboard 9.1 production servers will be updated with the following patches to fix minor issues with the application.

AS-159093 – multiple footers issue AS-159210 – calendar day alignment issue AS-159092 – mycalendar format issue

Each server will require a PushConfigUpdates.sh script to run to make the changes effective.

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