Resolved – Power outage East Side of Boca Campus

The power and network have been restored to the East side of the Boca Raton Campus.

Thank you

—–Original Message—– Sent: Friday, October 21, 2011 11:40 AM

IRM Status has posted a new item, ‘Power outage East Side of Boca Campus’

There is a power outage on the east side of Boca Campus. Network equipment in the following buildings is offline.

Henderson School, Slattery Child Care, Student Village Apartments, Baldwin House

Physical Plant has been notified and is working on the power issue. Network will be restored when power comes back on.

You may view the latest post at http://wordpress.fau.edu/irm/2011/10/power-outage-east-side-of-boca-campus/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

Posted in Network and Telecom

Power outage East Side of Boca Campus

There is a power outage on the east side of Boca Campus. Network equipment in the following buildings is offline.

Henderson School, Slattery Child Care, Student Village Apartments, Baldwin House

Physical Plant has been notified and is working on the power issue. Network will be restored when power comes back on.

Posted in Uncategorized

IRM Systems Maintenance, Thursday, October 20 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 10/20/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected Service: Talisma
Affected Systems: TALDB01, TALAPP01, TALAPP02
Description of Maintenance: Talisma will be offline while a hotfix is installed to fix an outgoing email error.
Service Interruption: 4 hours

When: 5:00 AM – 6:00 AM
Affected Service: Blackboard
Affected Systems: bbm1, bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbx1, bbx2, bb.fau.edu, blackboard.fau.edu
Description of Maintenance:
           Apply the following patch: LRNSI-4851 – Student receives Access Denied message in assessment when clicking Save and Submit simultaneously with autosave form and Students can change local       clock to cheat on timed, forced submission tests
         NFS Security Changes
Service Interruption: Yes, Blackboard will be unavailable while patch is being applied.

Posted in Systems

Banner TEST reboot tonight 6pm – 7pm

Banner TEST will be rebooted tonight, Tuesday (10/18/2011) between 6:00pm – 7:00pm.

Posted in Banner and Admin Systems, Educational Technologies

Resolved – Service Desk Ticketing System (Parature) Intermittently Unavailable

Parature is currently experiencing intermittent issues. Parature is aware and is working to resolve this soon.

Posted in Uncategorized

ODS Upgrade has completed

The ODS upgrade has completed.  The redirection to the standby ODS database has been removed and reports are now accessing the ODS upgraded database.

This new ODS release (version 8.2) is utilizing Oracle “Streams” which will eliminate the problem with triggers locking Banner tables during the refresh process.

More information about this new ODS release is available to DART BOARD users under the ODS Metadata tab.

Posted in Banner and Admin Systems

Network and voice problems bldg 2 have been resolved

Network: Network data and voice problems bldg. 2 have been resolved

Problem caused by faulty hardware that has been replaced.

Posted in Systems

Network and Telecom:Building 2 Network outage

A switch in building 2 has lost network connectivity. The Networking team is working to resolve the issue.

Posted in Uncategorized

Password sync is not functioning

We have identified an issue with IDM and corrected it. At this time passwords will not sync between systems, however the password change will be queued and when the system returns to operation, the password change will occur.

We do not have an estimate on when service will be fully functioning at this time.

Posted in Uncategorized

RIM – BlackBerry Services Experiencing Outages

Message from the RIM Site –

BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available.

Posted in Uncategorized