One of the Blackboard Collaboration servers (BBC1) became unresponsive at approximately 4:11pm today. It has been restarted and Collaboration has resumed proper operation.
Fileserver maintenance
IRM BROWARD will be performing routine systems maintenance, which includes, but is not limited to, rebooting Windows servers, as deemed necessary, installing critical patches, upgrading file services and other health checks on November 20, 2011, from 9:00 PM to 5:00 AM. In addition, the following systems will be specifically impacted:
When: 9:00 PM – 5:00 AM Affected Services: Broward File Services, Broward display software, Broward DFS File Services Affected Systems: brwsrvn01 Description of Maintenance: We will be upgrading DFS links and moving links to a new vm server instance. Service Interruption: Yes, service will be offline for approximately 8 hours.
Posted in Email
Update – Banner SSB unavailable
Banner self-service is now available. However, the user experience is not optimal due to an extremely high load on the system. We are continuously monitoring the system and will post another update when information becomes available.
Posted in Uncategorized
Banner SSB unavailable
Banner Self-service is currently unavailable. We are currently investigating why and will post an update shortly.
Posted in Network and Telecom
[Update] Blackboard (BBA1) Portal Status
We have brought BBA1 back online but have not enabled it on the proxy servers. Our team will meet first thing this morning to review our monitoring server reports and verify that BBA1 is working as intended before enabling it on the proxy servers.
Currently Blackboard is running on five of six possible portals and is not experiencing any significant load.
Posted in Uncategorized
Blackboard (BBA1) Portal Experiencing Issues
BBA1.fau.edu is experiencing issues accepting clients, it has been disabled via the Proxy Manager. BBA2 – BBA6 are not experiencing any issues at the moment. Before BBA1 was disabled from the Proxy Manager it was verified that no active connections were present.
We will investigate and keep BBA1 inaccessible until we now it is fully functional.
Posted in Network and Telecom
Network outage on the Boca campus
A router in building 22 has experienced an outage that has disrupted network access. The Networking department is working to correct the outage and will provide more information as it becomes available.
Posted in Network and Telecom
Update ePrint to require https
Starting Sunday November 20th users accessing ePrint from their web browsers will automatically be redirected from http://eprint.fau.edu to https://eprint.fau.edu.
This very important change should not cause users any issues, but will help to protect our client’s vital information. Thank you for your understanding as we attempt to improve the security and reliability of this critical service.
Posted in Uncategorized
IRM Systems Maintenance, Thursday, Nov 17 from 3:00AM to 7:00AM
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/17/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:
When: 4:00 AM – 6:00 AM
Affected Services: MyFAU Google Application Portal, Phonebill, Identity Manager, OPSView
Affected Systems: LinTalon0, LinTalon1, LinTalon2, Cuttlefish.fau.edu (opsview), IDM1 – IDM4
Description of Maintenance: We will be applying Red Hat patches on these servers. Some will require a reboot.
Service Interruption: Yes, each service will be offline for approximately 15 minutes.
When: 5:00 am – 6:00 am
Affected Service: Blackboard.fau.edu
Affected Systems: Bba1, bba2, bba3, bba4, bba5, bba6, bbc1, bbc2, bbm1, bbx1, and bbx2
Description of Maintenance: We will be applying a patch to prevent access denied errors and locks when users take exams.
Service Interruption: Yes, Blackboard will be offline while the changes are applied.
When: 3:00 AM – 3:30 AM
Affected Service: IDM
Affected Systems: idm-gateway-p
Description of Maintenance: We will be increasing the memory assigned to this system.
Service Interruption: Yes, brief interruptions of service are expected for password syncs.
When: 3:00 AM – 7:00 AM
Affected Services: Xitracs, IDM, SharePoint, Blackboard, NetReg, Lists, VisualSVN, Broadcast.fau.edu
Affected Systems: bbx1, bbx2, xitracs, dhcpboc1, enterprise, idm2, idm-gateway-p, ldapboc1, lintalon3, lists, nsboc1, talon0, visualsvn
Description of Maintenance: We will be moving these systems to different virtual machine hosts, to facility the creation of a Hyper-V cluster.
Service Interruption: Yes, brief interruptions of service are expected for password syncs, SharePoint, NetReg, DNS, Xitracs, VisualSVN, Blackboard, Broadcast (COB streaming)
When: 6:00 AM – 7:00 AM
Affected Service: None external
Affected Systems: Internal vlan 50 IPs for unix racks 8 and 9
Description of Maintenance: Old vlan 50 switches are being replaced by newer ones
Service Interruption: Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet
When: 6:00 AM – 7:00 AM
Affected Service: None external
Affected Systems: All machines that participate on the vlan 50 subnet
Description of Maintenance: Reconfiguring of 7210 SAN and subsequent testing to resolve flooding problem during vmware operations on esxi003
Service Interruption: Possible interruption of backups and any other traffic that rely on the 10.50.64.x subnet
Posted in Network and Telecom