ePrint errors

Some users may experience difficulty accessing ePrint. We have contacted the vendor and are investigating the problem.

 

Posted in Network and Telecom

Resolved: Network Switch Down – Unix Rack RU04 – DNS, E-Mail, FTP, IBIWEB, Oracle EM

switch replaced.

Posted in Network and Telecom

Network Switch Down – Unix Rack RU04 – DNS, E-Mail, FTP, IBIWEB, Oracle EM

The network switch in Unix Rack RU04 in the IRM Server Room has gone down.
Networking and the Unix Systems team are investigating.

Affected services:

DNS, E-Mail, IRMFTP, IBIWEB, Oracle Enterprise Manager

Systems affected (Internal System Names):

Modena, Vanquish, IRMFTP, Seeker3, Seeker2, Vkiller, FAUJSA, IBIWEB, IBIWEB2, Bert, Seeker, NS1, Sleepy

Posted in Uncategorized

Test of the Emergency Alert, RSS feed to the Web

The RSS feed to the webserver will be tested tomorrow morning during the maintenance window. A banner will read on www.fau.edu, Testing – This is a test of the Emergency Alerting System. The test will start around 5am, tomorrow morning, 2/9/2012 and last for several minutes.

Posted in Uncategorized

‘Voice System Power Upgrades T-Area Completed

Completed Upgrading the power for the voice system in T-6

When: Thursday February 9th 2012 from 5:00am till 7:00am Affected Services: The T-Area, Building 69, or the Baldwin House Affected Systems: Voice in the above buildings

Description of Maintenance: Upgrading the power for the voice system in T-6 User impact: During this time there will be no FAU phone service in the above buildings. User Notifications: FAU Police, OIT

If you have an emergency and you are located in these areas please dial 911 from a cellular or a non-FAU phone. The FAU police department can be reached at 561-271-5163 .

Posted in Uncategorized

[UPDATED] OIT Systems Maintenance, 2/9/2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/09/2012 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:00AM – 6:00AM
Affected Services: Event Management System (EMS)
Affected Systems: Event Management System (EMS)
Description of Maintenance: Upgrade the EMS system with released patches, insert all buildings and rooms in the university as defined by OSUA, and increase security for associated websites by enforcing SSL to securing logins
User impact: EMS, Master Calendar, EmsWebClient, and VirtualEMS will be unavailable during this period
User Notifications: EMS users have been notified via email

When: 5:00 am – 7:00 AM
Affected Service:  Blackboard
Affected Servers: Bba1-6, bbm1, bbc1, bbc2
Description of Maintenance:  We will be applying a security patch to the black board servers.
User Impact: Minimal, down time is expected, maybe 5 to 10 minutes.
Notification: Users will be redirected to wordpress.fau.edu/irm/ and notification is being add within Blackboard.

When: 3:00AM – 6:00AM
Affected Service:  Graduate College Admissions Application
Affected Servers: owlapp.fau.edu, owlapp1.fau.edu, owlapp2.fau.edu
Description of Maintenance:  Due to a security fix in Internet Explorer we need to upgrade a component of the admissions application.
User Impact: The service will be offline between 3am and 6am.
Notification: Requests will be redirected to wordpress.fau.edu/irm/

Posted in Educational Technologies, Systems

OIT Systems Maintenance, 2/9/2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/09/2012 from 3:00 AM to 7:00 AM during IRM maintenance window.  In addition, the following systems will be specifically impacted:

When: 4:00AM – 6:00AM
Affected Services: Event Management System (EMS)
Affected Systems: Event Management System (EMS)
Description of Maintenance: Upgrade the EMS system with released patches, insert all buildings and rooms in the university as defined by OSUA, and increase security for associated websites by enforcing SSL to securing logins
User impact: EMS, Master Calendar, EmsWebClient, and VirtualEMS will be unavailable during this period
User Notifications: EMS users have been notified via email

Posted in Uncategorized

Voice System Power Upgrades T-Area

Upgrading the power for the voice system in T-6

When: Thursday February 9th 2012 from 5:00am till 7:00am Affected Services: The T-Area, Building 69, or the Baldwin House Affected Systems: Voice in the above buildings

Description of Maintenance: Upgrading the power for the voice system in T-6 User impact: During this time there will be no FAU phone service in the above buildings. User Notifications: FAU Police, OIT

If you have an emergency and you are located in these areas please dial 911 from a cellular or a non-FAU phone. The FAU police department can be reached at 561-271-5163 .

Posted in Uncategorized

[Resolved] Blackboard is currently unavailable

Blackboard is currently unavailable. We are investigating the issue and will update as soon as we have identified the issue.

 

-UPDATE: The issue has been resolved.

 

Thank you,

Middleware

Posted in Network and Telecom

[RESOLVED] Network Registration (Wired/Wireless) Experiencing Issue with New Clients

Network Registration is fully operational once again.

Approximately 71 clients were affected, they have been manually entered to provide access and will be properly entered later today.

We apologize for any interruption of service or inconvenience.

Posted in Email, Systems