Firewall maintenance

Maintenance to the University firewalls is scheduled for Tuesday 9/3/2012 from 1:00AM to 7:00AM. Loss of connectivity to the Banner systems and their peripherals including AppWorx may occur during this time.

Posted in Network and Telecom

network connectivity issue with Davie Campus

Network: network connectivity issue with Davie Campus. The connectivity is currently up and stable. We are notifying the service provider.

Regards,

Jim Gorycki jimg@fau.edu

Posted in Uncategorized

Resolved: Blackboard offline

We have corrected the issue and Blackboard is online.  – 4:15 AM 08/24/2012

Blackboard currently offline, we are investigating and will update this entry soon.  – 03:38 AM 08/24/2012

 

Posted in Educational Technologies

Resolved – Issues in Blackboard When Importing Previous Content

The issue that caused this error has been resolved. Instructors should now be able to view and edit their content normally.

Posted in Uncategorized

Resolved – Power outage on the Jupiter campus

The power outage on the Jupiter campus has been resolved.

Thank you

Posted in Uncategorized

OIT Systems Maintenance, 8/23/2012 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/23/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00AM to 4:00AM
Affected services: Blackboard
Affected systems:  Blackboard
Description of maintenance:  Apply emergency patch to remedy courses with a large content area to throw an array index out of bound exception and making the course unable to be used.  The secondary patch is for a search query optimization
User impact: Blackboard will not be available between 3:00AM and 4:00AM

When: 8/23/2012 5:00 AM – 5:30 AM
Affected Services: irm.ad.fau.edu and ad.fau.edu boca domain controllers
Affected Systems: bocdcirm01, bocdcirm02, bocdcfau02
Description of Maintenance: A patch that will be installed to correct a problem with the KMS service not accepting a Server 2012 and Windows 8 volume license.
User impact: None expected, staggered reboots, unless a user tries to authenticate on during a reboot of each server.

Posted in Network and Telecom

Power outage on the Jupiter campus

We are currently experiencing a power outage on the Jupiter Campus. Data and voice services will be affected by the outage.

Thank you

Posted in Uncategorized

Banner General & Web General upgrade

The Banner General 8.5.1 & Web General 8.5.0/8.5.1 upgrades have been rescheduled for Tuesday 8/28/2012 from 3:00am to 7:00am.

Posted in Network and Telecom

Update – Issues in Blackboard When Importing Previous Content

UPDATE: Blackboard has provided a patch. We plan to test the patch locally on Tuesday and then apply it before classes begin on Wednesday morning. If you require immediate assistance please submit a helpdesk ticket online at http://www.fau.edu/helpdesk, we will assist you in modifying the course structure to work around the problem.

Posted in Banner and Admin Systems

Banner DEVL & TEST maintenance

Oracle critical patch updates will be applied to banoradev tomorrow, Tuesday 8/21/2012 from 6:00PM to 7:00PM. Banner DEVL, TEST, YEND and SEED will be unavailable during this time.

Posted in Uncategorized