Resolved – Village Apartments wireless issue

The wired and wireless networks in the student dorms are now working properly.

Thank you

—–Original Message—– Sent: Sunday, August 19, 2012 4:04 PM

OIT Status has posted a new item, ‘Network:Village Apartments wireless issue’

The village apartments are experiencing a wireless network problem. We are working to resolve the issue.

You may view the latest post at http://wordpress.fau.edu/irm/2012/08/networkvillage-apartments-wireless-issue/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, OIT Status

Posted in Network and Telecom

Village Apartments wireless issue

The village apartments are experiencing a wireless network problem. We are working to resolve the issue.

Posted in Banner and Admin Systems

Update – Blackboard Bboogle Tool Experiencing Intermittent Issues

The issue with the Bboogle tool that caused instructors to be unable to open linked files and receive error messages has been resolved; however, please be aware that tool is designed to only allow users to share and edit files that were created within Google Apps. Files (such as Word, PPT, Excel) that are imported into your Google Drive from your desktop will currently appear on the list of documents that you may link to using Bboogle but you and your students will receive an error when you try to access them. We are working to resolve this issue and we apologize for the inconvenience.

Posted in Banner and Admin Systems

Update – Issues in Blackboard when importing previous contents

Blackboard is currently experiencing an error when instructors visit some course content areas with a large number of files. Instructors may receive an error message (“ArrayIndexOutOfBoundsException”) when attempting to access course content areas with more than 82 file attachments. You may work around this problem by turning OFF “Edit Mode” and then accessing the affected content area. This issue will not impact students. Blackboard is aware of the issue and expects to provide a patch on Monday. Once we receive the patch from Blackboard we will test it and then apply it before classes begin on Tuesday morning. If you require immediate assistance so that you can edit content, please submit a helpdesk ticket online at http://www.fau.edu/helpdesk, we will assist you in modifying the course structure to work around the problem. Thank you for your patience as we work to get this resolved. We apologize for the inconvenience.

Posted in Systems

Internet access disruption

We are currently experiencing an intermittent disruption of internet service.
We will provide more information soon.

Posted in Uncategorized

Resolved – Student network not able to reach FAU

The Student wired network access has been restored.

Thank you

Posted in Systems

Student network not able to reach FAU

The wired networks in the Student residence halls are not able to reach FAU web resources. We are working to resolve the issue as soon as possible.

Thank you

Posted in Educational Technologies

SafeAssign Maintenance – 8/18/2012

The SafeAssign service will be unavailable on Saturday, August 18th, 2012 from 12:01 AM US Eastern (GMT-4) to 9:00 AM US Eastern.

SafeAssign is being taken offline for capacity expansion and proactive maintenance in preparation for the upcoming academic term.

End-users will not be able to submit papers through SafeAssign during the planned downtime and will receive an error message if they attempt to do so. SafeAssign Originality Reports will not be available to Instructors or Students during the planned downtime, nor will Instructors be able to Access SafeAssign Direct Submit. Please make end-users aware of these limitations. Use of SafeAssign can continue as normal after the planned downtime is complete.

Posted in Uncategorized

ePrint errors

ePrint is experiencing an abnormally high load and this is resulting in some errors. We will update you as soon as we know more.

Posted in Uncategorized

[Resolved] SharePoint currently unavailable

UPDATE – SharePoint is now available

 

SharePoint is currently unavailable. We are working to resolve issues with the SharePoint systems and the latest Windows updates. We expect this issue to be resolved shortly.

 

Thank you,

middleware

Posted in Uncategorized