Blackboard will be unavailable between 2-4 am on Thursday, August 16th due to system maintenance. We apologize for the inconvenience.

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/16/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

When: 3:00 AM to 6:00 AM
Affected services: SharePoint
Affected systems: SharePoint
Description of maintenance: The VHDs of the SharePoint hosts will be aligned to increase performance of the systems
User impact: SharePoint will be unavailable for a short period of time during the window

When: 3:00 AM – 4:00 AM
Affected Services: DNS, DHCP, Domain services on Davie campus
Affected Systems: hvdav01, davdcfau01, davdcirm01, dhcpdav1, dnsdav1, ldapdav1
Description of Maintenance: The RAID controller firmware on HVDAV01 will be updated to the latest version. This update will require a reboot of the system, all VMs running on the host will be placed into a saved state during the reboot (davdcfau01, davdcirm01, dhcpdav1, dnsdav1, ldapdav1)
User impact: dhcp and dns services will be unavailable for a short period of time during the window.

Network: networking maintenance completed

The scheduled network switch upgrade in building 22 is complete.

The Office of Information Technology is continuing the process of upgrading existing University antivirus software, in buildings (44, 67, and 67B), from Symantec Endpoint Protection to Microsoft System Center 2012 Endpoint Protection.  This will be done tonight around 11:00PM as part of our regular patch and maintenance cycle.  After the software is installed, it may be necessary to restart the machine up to two times to finish the installation.

System Center Endpoint Protection is known for its industry-leading malware detection, guarding against the latest malware and rootkits.  This process is seamless to the users and we do not anticipate any downtime.

Should any issues arise please let us know by opening up a ticket at www.fau.edu/helpdesk.

The networking department is upgrading an uplink to a switch in building 22 on Wednesday 08/15/2012 at 4:00 am. Estimated down time window will be approximately from 4:00 am to 7:00 am. The systems affected are the following. Blackboard Broadcast DHCP DNS Graduate Application Identity Manager PhoneBill Network Registration Lists SharePoint Talisma Xitracs OwlRadio Exchange

The Bboogle tool (http://www.fau.edu/oit/blackboard/bboogle) in Blackboard is experiencing intermittent issues that may cause users to receive error messages and be unable to open linked files. We’re currently working with Blackboard technical support to resolve this issue and we apologize for the inconvenience.

Blackboard is temporarily unavailable. We are working to bring it back up as quickly as possible and apologize for the inconvenience.