We are currently working on resolving this issue. We apologize for the inconvenience.
VPN network segment not working properly
Network communication between the VPN network and the internal FAU network is not working properly. We are working to resolve the issue as soon as possible.
Thank you
Posted in Educational Technologies, Systems
Update – Early Morning Network Maintenance Monday December 10th through Tuesday December 18th
The network maintenance for Friday, December 14, 2012 has been completed. Maintenance will resume on Saturday, December 15 at 1:00 am.
Thank you
Posted in Banner and Admin Systems
Resolved – Help Desk Phone Unavailable
We are still experiencing issues with the Help Desk main line, 561-297-3999. If you require assistance please submit a ticket through www.fau.edu/helpdesk.
Posted in Uncategorized
MyFAU will be unavailable from 11:30am until noon today 12/13
MyFAU will be unavailable from 11:30 a.m. until noon today for emergency maintenance to fix some lingering issues. Please save all your work and log off before 11:30 a.m. The system should be back up by noon. We regret any inconvenience this may cause.
Posted in Systems
Email in some locations (Resolved) and Help Desk Phone (Resolved)
We are having intermittent issues with email in some locations and the Help Desk main phone line is currently unavailable. We are working to resolve this issues as soon as possible. We apologize for the inconvenience.
Posted in Systems
Update – Early Morning Network Maintenance Monday December 10th through Tuesday December 18th
The network maintenance for Thursday, December 13, 2012 has been completed. Maintenance will resume on Friday, December 14 at 1:00 am.
Thank you
Posted in Uncategorized
RESOLVED – Owl Apps password page in MyFAU is inaccessible
We are currently experiencing some problems with the Owl Apps password page in MyFAU. A runtime error message will appear on the page.
We are working to resolve the issue and we apologize for the inconvenience.
OIT
Posted in Uncategorized
DMZ migrations for mail and webservers, Dec 13 from 5:30AM to 7:00AM
When: 5:30 — 7:00am
Affected Services: Banner jobs and clients connecting to Fausftp, Myfau mail, Judaica Sound Archives, and SMTP mail, main fau website (www)
Affected Systems: fausftp, pop/mcmail, faujsa, irmftp, wise, webnet2, webnet3, bertjr/smtp, rsastage, and gtm1
Description of maintenance: As part of the continuing process to migrate our servers to the DMZ, the above servers will be moved tomorrow.
User impact: Interruption to above affected services should be intermittent as servers get moved.
Posted in Uncategorized
[Resolved] Frevvo and Lists Maintenance still ongoing
Frevvo/OwlApp and Lists (Sympa) are now fully functional.
Please contact Middleware (mad@ad.fau.edu) if you encounter any problems with these systems today.
Posted in Educational Technologies