Recent changes to VPN and email access

Due to the latest number of phishing attacks from compromised accounts, we have blocked access to the internal SMTP server (smtp.fau.edu) from remote systems that connect via VPN until further notice. VPN users should continue to use Outlook Web Access, Outlook or MyFAU from remote systems. For those using non-Outlook email clients but still connect to Exchange, please refer to the information located here for detailed settings regarding IMAP, POP and authenticated SMTP.

Thank you,
OIT

Posted in Banner and Admin Systems, Network and Telecom, Systems

OIT Systems Maintenance, Thursday, Feb 21 from 3:00 AM to 7:00 AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/21/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 – 3:15 AM
Affected Systems: andisec, boc22cmsccm01
Description of Maintenance: The system will be rebooted to attempt to resolve an issue with NetApp Snapshots
User Impact: andisec and sccm will be unavailable for approximately 15 minutes

When: 5:00 – 6:00 AM
Affected Services: EMS
Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs)
Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions.
User Impact: Users sessions will be interrupted and they will need to login again.

When: 3:00 – 6:00 AM
Affected Systems: acsmem02, acsmem04, aptitudesrv, adcon, fauweb2, fauwebdev, issdev, fauappsrv1, ecswins02, jobs.finaid
Description of Maintenance: The systems group will be migrating these virtual machines from HVCLUSTER to boc22hvclust01.
User Impact: The following systems will be unavailable for approximately 20-60min during the window: acsmem02, acsmem04, aptitudesrv, adcon, fauweb2, fauwebdev, issdev, fauappsrv1, ecswins02, jobs.finaid

When: 5:00am to 6:00am
Affected Systems: BigIP standby
Description of Maintenance: Vendor (F5) requested an End User Diagnostic to be run on our standby bigip system in order to assist with debugging a recent problem with the system. Such diagnostics require system to be offline. As it is the current standby system, there are no expected service outages. If anything untoward happens, User Services will be notified.

Posted in Uncategorized