Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/13/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 5:00 – 7:00AM  Affected services: Banner, Blackboard, ODS, Appworx, MyFAU email  Affected systems: bocana01 & bocana02 (NetApp storage)  Description of maintenance: Upgrade our NetApp filers bocana01/bocana02 from ONTAP 8.0.2P4 to ONTAP 8.1.2P4.  User impact: We do not expect any end-user impact, but should something go wrong, the above mentioned services will be affected.

When: 5:00 – 7:00AM  Affected Services: EMS  Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs)  Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions.  User Impact: Users sessions will be interrupted and they will need to login again.

When: 5:00 – 6:00AM  Affected Services: SPOT,  Affected Systems: swise, mcmail, mcsource  Description of Maintenance: SSL certificates that are set to expire on June 16 will be renewed  User Impact: momentary interruptions as each server’s web service is restarted. See below for the apps that run on each server.

When: 6:20 – 6:30 AM  Affected Systems: Symantec Server (smtpsec2)  Description of Maintenance: Upgrade to latest version.  User Impact: None — another server available — approximately 5 minutes to update.

-UPDATE 6/9 @12:38 – Maintenance on OIT file server is complete. All shares on fauandi1 and fauandi2, including user home directories (M: drives) and departmental share drives are now available.

Thank you for your patience,

Systems

All file shares on fauandi1 and fauandi2, including user home directories (M: drives) and departmental share drives, will be unavailable while we preform emergency maintenance on the system. We expect the services to be unavailable for approximately 24 to 48 hours.

We apologize for the inconvenience.

Thank you,

Systems

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/06/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 6:00 – 6:30 AM
Affected Systems: Symantec Servers (seeker4, seeker5 and vkiller3)
Description of Maintenance: Upgrade to latest version.
User Impact: None — update will be done one at a time — approximately 5 minutes each server.

When: 5:00 – 7:00 AM

Affected Systems: Bert, NS, Seeker2, Seeker3, Irmftp, faujsa
Description of Maintenance: Systems will be physically moving 6 servers from RU04 to RU05 in order to make space for new hardware.
User Impact: During the actual move of
Bert: master dns server; should be no user impact.
NS: one of 3 outward facing nameservers; should be no user impact as the other servers are live.
Seeker2 and Seeker3: 2 of 4 symantec gateways; perhaps email will be slowed down a little.
Irmftp: no access to irmftp; scripts running at time of move will be unsuccessful.
Faujsa: no access to faujsa; Jewish Sound Archives site will be down.
When: 5am to 6am.
Affected Services: google migrator, graduate admissions application, network registration.
Affected Systems: enzo, boc22ora03
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Schemas and data for listed services are being migrated from enzo to boc22ora03.

When: 5:00AM – 6:00AM
Affected services: Appworx
Affected systems: Appworx
Description of maintenance: The Apache web services for Appworx production (FAUP) will be upgraded.
User impact: Appworx users will not be able to access the web console. Jobs will continue to run.

When: 5am to 7am.
Affected Services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected Systems: odsprod
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Oracle database patch set updates and host patch installations