** MAINTENANCE COMPLETED **
TouchNet systems will be undergoing routine maintenance; from 3:00a.m. to 7:00a.m. on Wednesday 12/21/16.
All student payment services will be unavailable during this time.
[COMPLETED] – Touchnet Maintenance (student payment services), Wednesday, Dec 21 3:00AM to 7:00AM
Posted in Banner and Admin Systems, Systems
OIT Upgrade and Enhancement Schedule, Dec. 21 – 30
To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.
Outstanding Maintenance
Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.
Completed Maintenance
Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m. Datacenter Power Upgrades [Completed]
Monday, Dec. 26, 1 a.m. – 6 a.m: Network Core Maintenance [Completed]
Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m: Banner Patches and Upgrades [Completed]
[Resolved] Echo360 Maintenance Complete
The maintenance on the Echo360 system is complete, and videos are now available for viewing.
Posted in Instructional Technologies, Lecture Capture
Echo360 Emergency Maintainence Notice
The Echo360 Systems Server will be unavailable from 9:15AM – 11:00 AM to undergo maintenance.
Thank you for your patience and cooperation.
Posted in Uncategorized
[Resolved] Intermittent access to Blackboard
The intermittent access to Blackboard has been resolved.
Posted in Educational Technologies, Systems
Intermittent access to Blackboard
OIT is currently investing a problem with intermittent access to Blackboard. We hope to speedily correct any issues found and apologize for the inconvenience.
Posted in Educational Technologies, Systems
[ongoing] Email delay
OIT is still experiencing email delays, now between 10-20 minutes. We are still closely monitoring this and will provide another update at 11:30am.
Email delay
OIT is currently experiencing an email delay of 20-30 minutes due to a heavy increase in email traffic. We are closely monitoring this and will provide another update in 20 minutes. We apologize for the delay.
[RESOLVED] Helpdesk ticketing system intermittently unavailable
***** The issues with the helpdesk ticketing system have been resolved. *******
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We are currently experiencing intermittent issues with accessing TeamDynamix, the help desk ticketing system. You may receive a Service Unavailable error. We have contacted the vendor and will update this status as we receive more information.
We apologize for any inconvenience.
OIT
Posted in Uncategorized
[Completed] Network upgrade in the Education Building on Dec 04
The network upgrade in the Education building has been completed.
Thank you
Posted in Network and Telecom