[RESOLVED] Mediasite Service Disruption

Cloud services have been restored, and at this time we do not anticipate any further disruptions

Restoration of the services did require restoring from a prior database backup for the site.  You may need to re-publish MDR recordings made in the last 48 hours that are missing.

If you notice any missing lecture capture presentations please submit a ticket at: https://helpdesk.fau.edu/TDClient/Requests/ServiceDet?ID=4432

We apologize for the disruptions

Posted in Instructional Technologies, Lecture Capture

Mediasite Service Disruption

The scheduled maintenance that began at 12:01AM last night resulted in performance issues in the environment. Some sites on the environment are currently offline. Engineers are investigating and restoring services as quickly as possible. We will send out another notice when the situation has been fully resolved and/or as more details become available.

Posted in Instructional Technologies, Lecture Capture