OIT Systems Maintenance, Thurs. Oct 7 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/07/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Server Upgrades
Description of change: OIT will be upgrading 3 of its DNS servers.​
Downtime window start 10/7/2021 3:00 AM
Downtime window end 10/7/2021 6:00 AM
Affected services: ​Internal DNS
Expected End-user impact: During this time, there will be intermittent network outages on the Jupiter and Boca campuses.

OwlPulse upgrade
Description of change: Owlpulse will be offline for feature improvements. Including proper routing of medical residences, and bug fixes that allow non-standard phone numbers to gracefully be rejected.
Downtime window start 10/7/2021 5:30 AM
Downtime window end 10/7/2021 7:00 AM
Affected services: owlpulse.fau.edu​
Expected End-user impact: ​Owlpulse will be offline during the second half of the upgrade. Individuals will not be able to report their health status etc.

Media Archive Upgrade
Description of change: ​The Media Archive will be undergoing a version upgrade and will be unavailable sporadically during the maintenance window.
Downtime window start 10/7/2021 9:00 AM
Downtime window end 10/7/2021 10:30 AM
Affected services: ​Media Archive (non-production)
Expected End-user impact: Users may experience timeouts when trying to access the Media archive or playback of videos may fail


Posted in Instructional Technologies, Systems