The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, June 9th. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
[RESOLVED] TouchNet Systems Maintenance, Friday, June 9th from 3:00 AM to 7:00 AM
OIT Systems Maintenance, Thurs. June 1 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/01/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Database migration
Description of change: OIT will be migrating several databases to different servers
Downtime window start: 06/01/2023 3:00 AM
Downtime window end: 06/01/2023 7:00 AM
Affected services: All databases involved in the migration will be unavailable during the window.
End-user impact: Users will not be able to access any services that are tied to the databases during the migration.
University Form Server Maintenance
Description of change: The University form server will undergo maintenance to improve performance and decrease the effort needed for upgrades.
Downtime window start: 06/01/2023 3:00 AM
Downtime window end: 06/01/2023 7:00 AM
Affected services: Forms.fau.edu, Apply.fau.edu, Cobapp.fau.edu, NonDegree.fau.edu
End-user impact: Users will not be able to submit forms during the maintenance.
Banner Server Maintenance
Description of change: Banner Production will need to be restarted to apply updates to the configurations. This is to ensure all settings are consistent with the Ellucian standards.
Downtime window start: 06/01/2023 5:00 AM
Downtime window end: 06/01/2023 5:20 AM
Affected services: Banner Admin, Banner Self Service.
End-user impact: Users will not be able to access Banner admin or Self-service during this time.
Banner SSOManager Maintenance
Description of change: Changes to the configuration of the Banner SSO Manager application will take place. This change will update settings within the application to ensure its proper functionality.
Downtime window start: 06/01/2023 6:00 AM
Downtime window end: 06/01/2023 7:00 AM
Affected services: SSOManager
End-user impact: No end-user impact is expected.