The cause of the issue has been identified and corrected, no further issues at this time.
Intermittent DNS lookup issues
OIT is investigating DNS related issues which may cause internal websites not to load. More information will be provided as it becomes available.
Posted in Systems
[Monitoring] Mediasite Unavailable (FAU networks)
Mediasite is once again accessible from FAU campus networks. Classroom recordings from 1/28/2025 are in process now and should be available shortly. We continue to monitor the service for any recuring issues.
Posted in Canvas / LMS, Lecture Capture
[Update] Mediasite Unavailable (FAU networks)
Mediasite continues to be unavailable from FAU campus networks. While Mediasite is available off campus, the interruption on FAU’s network will prevent the upload of new lecture capture videos. Classes are still recorded but will not be available until the issue is resolved.
Where appropriate, users are encouraged to use alternative methods for recording, such as Zoom.
Posted in Canvas / LMS, Lecture Capture
Mediasite Unavailable
Currently, Mediasite is unavailable. The vendor has been alerted and is working on a solution.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite Recording delays
Mediasite recording processing has returned to normal.
Posted in Canvas / LMS, Lecture Capture
[Update] Mediasite Recording delays
Mediasite has completed deploying their hotfix. Recording processing should now return to normal.
Posted in Uncategorized
Mediasite Recording delays
Mediasite is experiencing difficulties with their system that may manifest as delays or failures for processing recordings. They have identified the issue and are testing a solution.
Updates will be provided as they are made available.
Posted in Canvas / LMS, Lecture Capture
[RESOLVED] uAchieve Degree Audit Outage
uAchieve is now working correctly. Students and Advisors should be able to call degree audits.
We are currently experiencing issues with the production degree audit system, uAchieve. We are working to restore the service now.
Posted in Uncategorized
COMPLETED – Network Maintenance – January 22nd
The network maintenance scheduled for this morning from 12:00 until 3:00 has been completed.
Posted in Network and Telecom