OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Wednesday January 22nd. During this time, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.
NETWORK MAINTENANCE – All Campuses Tonight January 22nd from 12:00 a.m. until 3:00 a.m.
Posted in Network and Telecom
OIT Systems Maintenance
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 1/23/2024 from 12:00 AM to 12:00 PM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Maintenance
Description of change: OIT will be performing routine maintenance the email gateways from 5:00 a.m. until 6:00 a.m. on Thursday January 23rd. Email delivery may be impacted during this time.
Downtime window start: 1/23/2024 5:00 AM
Downtime window end: 1/23/2024 6:00 AM
Affected services: Email delivery
Expected End-user impact: None expected
Server Maintenance
Description of change: OIT will be performing server maintenance on Thursday, January 23rd at midnight. During this time, there may be some interruptions when logging into university systems.
Downtime window start: 1/22/2024 11:30 PM
Downtime window end: 1/23/2024 12:00 AM
Affected services: 4P
Expected End-user impact: Service will be unavailable.
Load process package WSAKETBL change
Description of change: OIT will be making a change to the load process package which will add additional attributes that may be missing in Banner for returning students from 6:00 am until 12:00 pm on Thursday, January 23rd. Banner will be available during this time.
Downtime window start: 1/23/2024 6:00 AM
Downtime window end: 1/23/2024 12:00 PM
Affected services: Banner
Expected End-user impact: ​Services will be available.
Mediasite Maintenance
Mediasite will undergo scheduled maintenance January 25, between 1:00am and 5:00am EST. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
[RESOLVED] Issue with outbound calls on Davie Campus
Davie phones are having issues making outbound calls. If there is an emergency please use a cellular device.
We are actively working with the service provider to resolve the issue.
Posted in Network and Telecom, Uncategorized
[RESOLVED] – Single Sign-On Interruption – Unsupported Request
UPDATE 01/06/25 10:45AM:
Our team identified the issue, and it has been corrected. Maintenance will be done later tonight to ensure this issue does not happen again.
ORIGINAL MESSAGE:
Some users may get the following message when trying to login to an application:
Web Login Service – Unsupported Request
The application you have accessed is not registered for use with this service.
If you close out your browser or retry, you will eventually get the login prompt, and be able to connect successfully.
We are working on the issue now, and should have it resolved momentarily.
Posted in Uncategorized