[RESOLVED]Cisco Finesse Call Centers Unavailable

Cisco Finesse call centers are currently unavailable. Users are unable to sign-in to the system. We are investigating and will post an update as soon as possible. 

We apologize for the inconvenience.

OIT

Posted in Network and Telecom, Systems, Uncategorized

[Resolved] Mediasite playback

Mediasite is aware of issues impacting video playback in the Video Cloud environment. Mitigation steps have been taken, and there has been no occurrence of the issue over the past several hours. Playback is currently functioning normally at this time.

Posted in Lecture Capture