[Resolved] Forms service outage

The University forms service experienced a temporary outage this morning. The service has been restored and is operating normally. If you encountered an error, please retry submitting your form or logging back into the system.

Posted in Uncategorized

[RESOLVED] Microsoft Copilot Service Issues

Update 10/30/2025 @ 1:30 am: The issue with Microsoft Copilot has been resolved.


Users may experience difficulties accessing Microsoft Copilot Chat, particularly when using a web browser. Microsoft has confirmed this is a widespread issue affecting many users. We will provide additional updates as soon as they become available.

Posted in Educational Technologies, Instructional Technologies, Research Computing, Systems, Uncategorized

[RESOLVED] Canvas Log In Issues

Canvas is showing a “Failed to Log In” error message for users. Our team is aware of the issue and working to resolve as soon as possible.

Update 9:43 AM: Canvas login functionality has been restored. Please contact the OIT Help Desk at 561-297-3999 if you continue to experience issues.

Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Systems

[RESOLVED] Success Network (EAB Navigate) is experiencing issues

Success Network (EAB Navigate) is now fully operational. We will continue to monitor the situation and will place a new post if services degrade in the future.


Success Network (EAB Navigate) is currently experiencing performance issues due to the ongoing AWS outage. Users may encounter slow load times or difficulty accessing the system. We are monitoring the situation and will provide updates as they become available. Thank you for your patience.

Posted in Banner and Admin Systems, Educational Technologies, Systems

[RESOLVED] AWS Outage Affecting Canvas

Due to an ongoing incident with Amazon Web Services, users may experience error messages when trying to access Canvas.

Update: Canvas is reporting the site is now operational following today’s AWS outage. Thank you for your patience as services were restored. If you continue to experience any issues, please contact the OIT Help Desk.

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Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Uncategorized

[Resolved] Microsoft Services Disruption

The issues with Microsoft services have been resolved.

Posted in Uncategorized

Microsoft Services Disruption

Microsoft is currently experiencing issues with multiple services including some office applications and online portals. We do not currently have an ETA for service restoration but will post updates when the issues are resolved.

Posted in Educational Technologies, Email, Network and Telecom, Systems

[COMPLETED]Network Maintenance – October 2nd from 12:00 a.m. until 3:00 a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Network and Telecom

[Resolved] Errors Accessing Microsoft Services

2025/10/01 @ 10:00 am – We determined this was caused by a security policy affecting a very limited number of users. The policy has been adjusted to prevent the issue.

2025/10/01 @9:45 am – As of this morning, a limited number of users are experiencing issues logging into some Microsoft Services. We are investigating the problem and request that anyone who receives a “You can’t get there from here” message contact the Help Desk.

Example:

Posted in Email, Network and Telecom, Systems