Mediasite is available once again.
Mediasite Inaccessible
Following the scheduled maintenance window, Mediasite is not accessible. We have alerted our hosting partner and they are working towards a resolution.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite playback
Mediasite is aware of issues impacting video playback in the Video Cloud environment. Mitigation steps have been taken, and there has been no occurrence of the issue over the past several hours. Playback is currently functioning normally at this time.
Posted in Lecture Capture
[RESOLVED] Zoom: Multiple Services
Yesterday’s service degradation appears to have been mitigated, although Zoom is still reporting sluggishness with Zoom Whiteboards.
Posted in Lecture Capture
[RESOLVED] Zoom Cloud Recording Processing Delays
Zoom has resolved the issue, and the older recordings are now processing successfully.
Posted in Video Conferencing
Zoom: Multiple Services
Zoom has identified service degradation over multiple services and is working on a resolution.
Posted in Canvas / LMS, Video Conferencing
Zoom Cloud Recording Processing Delays
Zoom is currently investigating Cloud Recording Processing Delays
Posted in Video Conferencing
[Resolved] Mediasite Catalog
The issue authenticating with the Mediasite Catalogs in Canvas has been resolved.
Posted in Canvas / LMS, Lecture Capture
[Update] Mediasite Catalog
We believe we have identified the issue with the intermittent errors affecting the Mediasite Catalog in Canvas. We are currently taking steps to mitigate this issue. This process should be completed by this (Tuesday 5/29) evening.
Posted in Canvas / LMS, Lecture Capture
Mediasite Catalog
Some users are reporting intermittent issues accessing the Mediasite Catalog in Canvas. A case has been opened and is pending with the vendor.
If you encounter a stale request, you can attempt to side-step the issue by reloading the catalog (click on the catalog link from the menu), or by clicking to another LTI tool such as Zoom and back to the catalog.
Posted in Canvas / LMS, Lecture Capture