Mediasite direct links unavailable

We are currently investigating an issue authenticating users using direct presentation links. Presentations embedded using the Mediasite tool in Canvas (best practice) as well as Mediasite Catalog links are still functional.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Zoom – Issues Starting and Joining Meetings

Zoom has resolved the issue causing users to be unable to start and join Zoom Meetings and Webinars.

Posted in Canvas / LMS, Video Conferencing

Zoom – Issues Starting and Joining Meetings

Zoom has received reports of users being unable to start and join Zoom Meetings and Webinars. They are currently investigating and will provide updates as they have them.

Posted in Canvas / LMS, Video Conferencing

[Resolved] Zoom: Live transcription services are unavailable

Zoom has resolved the issue causing users to be unable to use Live Transcription services within Zoom Meetings.

Posted in Canvas / LMS, Video Conferencing

Zoom: Live transcription services are unavailable

Zoom has received reports of users being unable to utilize Live Transcription services within Zoom Meetings. Cloud Recording transcriptions are not impacted. Zoom is currently investigating and will provide updates as they have them.

Posted in Canvas / LMS, Video Conferencing

[Resolved] Zoom – A subset of users are unable to join meetings/webinars

This issue is now resolved.

Posted in Uncategorized

Zoom – A subset of users are unable to join meetings/webinars

Zoom has seen increased error reports while joining meetings/webinars on the US east coast and is investigating

Posted in Uncategorized

[Resolved] Mediasite Channels and Catalogs unavailable

Access to Mediasite Channels and Catalogs has been restored.

Posted in Uncategorized

Mediasite Catalogs unavailable

Currently Mediasite catalogs and channels may not be available. Direct presentation links appear to be working. OIT and the vendor are working to remedy this issue.

Posted in Uncategorized

[Resolved] Zoom Cloud Recording Delays

Zoom has resolved the cloud recording delays issue and is monitoring performance.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing