Mediasite Service Degradation

Mediasite is reporting degraded service across all their services.  OIT is monitoring the situation.  Users can expect possible intermittent slowness or error messages while video continues to play.

 

Posted in Instructional Technologies, Lecture Capture

Mediasite Maintenance

Sonic Foundry will be performing maintenance on the Mediasite Cloud Servers during their scheduled maintenance window on January 26th between 1:01AM EST and 5:00AM EST. This maintenance requires taking the environment offline, and as such Mediasite will not be available during this window. We do not expect any downtime before or after the designated window.

Posted in Instructional Technologies, Lecture Capture

Mediasite Maintenance_1/5/2019

Sonic Foundry will be performing maintenance on the Mediasite system January 5th, 2019 from 1:01AM EST until 5:00am EST.  This maintenance includes upgrading the environment to the latest Mediasite release, and as such Mediasite may not be available during this window. We do not expect any downtime before or after the designated window.

Posted in Instructional Technologies, Lecture Capture

Mediasite Maintenance

The Mediasite Cloud Team will be performing maintenance on Mediasite Cloud Servers during our scheduled maintenance window on December 8th between 1:01AM EST and 5:00AM EST. This maintenance requires taking the environment offline, and as such Mediasite will not be available during this window.  We do not expect any downtime before or after the designated window.  OIT will continue to monitor the process and update the university community as needed.

Posted in Lecture Capture

[Completed] Mediasite scheduled outage

The scheduled maintenance of the Mediasite system is now complete and the service is available.

Posted in Uncategorized

Mediasite Scheduled Outage – Saturday 7/14

Mediasite will be intermittently unavailable Saturday, July 14th 1 AM EDT – 5 AM EDT while the vendor performs upgrades to their system and the application.  Users can expect loss of access to Mediasite Catalogs and MyMediasite as well as disruption to playback during this time.

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Posted in Instructional Technologies, Lecture Capture

[Complete] Mediasite Upgrade

The upgrade to Mediasite is complete and service is restored.

Posted in Lecture Capture

Mediasite Upgrade

Mediasite will be unavailable for an hour beginning at 11am while the system is upgraded.  During this time users will be unable to view presentations.

Posted in Uncategorized

[RESOLVED] Mediasite Catalogs

The issue with Mediasite catalogs has been resolved.  Catalogs are loading normally.

Posted in Instructional Technologies, Lecture Capture

Mediasite Catalogs slow to load

Users will find that Mediasite catalogs are slow to load and may even time out.  The Mediasite Cloud admins are aware of the issue and are working towards a solution.

Posted in Instructional Technologies, Lecture Capture