Mediasite is aware of issues impacting the FAU Mediasite environment and are working towards resolution.
Services Impacted
- Publishing, editing, and uploading
[Monitoring] Mediasite Inaccessible from Canvas
Mediasite is once again available via Canvas. OIT will continue to monitor the situation over the next several hours.
Posted in Canvas / LMS, Lecture Capture
Mediasite inaccessible from Canvas
Currently, Mediasite presentations and channels are inaccessible via Canvas. OIT is working with the vendor on a solution and will provide more information as it becomes available.
Mediasite Update
Mediasite will be updating Mediasite Video Cloud to the latest release during their scheduled maintenance window on February 24, between 12:01 AM and 4:00 AM CST. Extended downtime is not expected. However, our site may be unavailable for brief periods during this time.
Posted in Uncategorized
[RESOLVED] Zoom recording import to Mediasite issue
Zoom imports to Mediasite have resumed.
Zoom recording import to Mediasite issue
Currently, recordings made in zoom and configured for import to Mediasite are not being imported. OIT is working with the vendor to investigate and remedy this issue.
Manual upload via My Mediasite is still available.
[Resolved] Mediasite-Canvas Integration Error
The issue with the Mediasite-Canvas Integration Error has been resolved. Links and catalogs are working as well as MyMediasite and the embed tool.
[Update] Mediasite-Canvas Integration Error
OIT and the vendor continue to work to mitigate this error. At this time Links and catalogs should be available in Canvas, however access to MyMediasite and the Embed tool are still reporting errors.
Posted in Uncategorized
Mediasite-Canvas Integration Error
Users are experiencing a LTI error when trying to access Mediasite through Canvas. OIT is aware problem and is investigating the situation with the vendor. We will provide updates as more information becomes available.
Mediasite Update
The vendor will be updating Mediasite to the latest release during the scheduled maintenance window on September 23, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture