FAU printing Service is currently down for maintenance. Users will be unable to access the system at this time.
Mediasite Maintenance
Sonic Foundry will be applying a hotfix to Mediasite during their maintenance window on April 13, between 1:01AM and 5:00AM EDT. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite Instability
Mediasite appears to have returned to normal operations. Engineers will continue to monitor the situation and OIT will update as the issue warrants.
Posted in Canvas / LMS, Lecture Capture
Mediasite instability
Users may experience long loading times and error messages when attempting to access Mediasite and Mediasite presentations. Engineers are investigating the issue now and OIT will provide updates as they become available.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite-Zoom Integration
Earlier this morning Zoom experienced a disruption which interrupted the Mediasite-Zoom import process. Zoom has resolved the issue and users should once again see imports from Zoom to Mediasite. Please expect delays and possible duplication of recordings as the process is restarted.
Zoom Google Chrome extension update
The Zoom Google Chrome extension will be updated on November, 26, 2022. After the upgrade, users will be asked to log-in manually the first time they open their browser and use the Google Chrome extension.
Posted in Canvas / LMS, Video Conferencing
[Resolved] Zoom – Website inaccessible
Zoom has resolved issue that was causing a subset of users to be unable to reach zoom.us.
Posted in Canvas / LMS, Video Conferencing
Zoom – Website inaccessible
Zoom monitoring has detected an issue causing a subset of users to be unable to reach zoom.us. Zoom engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted in Canvas / LMS, Video Conferencing
Zoom Software, Required Update
On November 5th, 2022, customers will be required to update their Zoom client to version 5.8.6 or higher. This is a system-wide requirement enforced by Zoom. FAU users should already be using version 5.10 or higher. Users should always use the latest version, when possible. Failure to upgrade will result in loss of access to the entire zoom network.
Users can download the latest Zoom clients at: https://zoom.us/download
Posted in Canvas / LMS, Video Conferencing
Resolved – Mediasite Catalogs
Presentations are once again available in Mediasite Catalogs in Canvas.
Posted in Canvas / LMS, Lecture Capture