[RESOLVED]Intermittent issues with Mediasite
SonicFoundry is aware of intermittent issues within the Mediasite Video Cloud environment, and are investigating. Users may experience playback issues, issues with live streaming, and inability to log into the Management Portal and other applications.
Update: Resolved 3/21
[RESOLVED] Webex Meetings audio
Cisco is reporting the issue resolved.
[RESOLVED] Webex Meetings: Reports of users who are unable to connect to audio
Cisco Engineering identified an issue affecting services in the Texas data center. Some users experienced degraded in-meeting performance, audio disconnections or no audio options.
Update: Resolved at 1:56pm:
[RESOLVED] Intermittent issues within Mediasite
SonicFoundry has reported the intermittent issues with Mediassite has been resolved.
Intermittent issues within Mediasite
Sonic Foundry is aware of intermittent issues within the Mediasite Video Cloud environment, and are investigating. Users may experience playback issues, issues with live streaming, and inability to log into the Management Portal and other applications.
Mediasite Scheduled Maintenance
Sonic Foundry will be performing Mediasite Video Cloud maintenance during the scheduled maintenance window on February 15, between 1:01AM and 5:00AM EST. Extended downtime is not expected. However, catalogs may be unavailable for brief periods during this time.
[RESOLVED] Mediasite performance degraded
The issue affecting Mediasite has been resolved. If you are still experiencing issues please open at ticket at: https://helpdesk.fau.edu/TDClient/2061/Portal/Requests/ServiceDet?ID=4432
Mediasite performance degraded
Sonic Foundry is reporting degraded Mediasite performance. Users may experience long loading times and/or time outs when accessing Mediasite catalogs and presentations. Video uploads are also progressing slowly. OIT is monitoring the situation and will update this status as more information becomes available.
Upgrade Cisco Meeting Server (CMS) and Management Server (CMM) – 11/22/19
On Friday November 22nd at 4pm OIT and the vendor will be performing a software upgrade on the Cisco Meeting Server.
During this time Virtual Meeting rooms will be unavailable. Contact videoconferencing for alternatives or use WebEx. All FAU members have access to WebEx with their FAUNET ID; You may login to WebEx at https://fau.webex.com
Sonic Foundry will be performing maintenance on the Mediasite Cloud infrastructure during the regularly scheduled maintenance window on August 3rd between 1:01AM EDT and 5:00AM EDT. Access to Mediasite may be unavailable for brief periods during this time.