Monitoring – Mediasite has taken steps to mitigate the delay in channel presentation availability. Presentations should start appearing in their respective channels over the next hour.
We continue to monitor the process.
Mediasite Presentation Delay
Mediasite presentations may be delayed from appearing in their respective channels beyond the nominal 24-hour window. We are investigating with the vendor and will post updates as they become available.
Direct link and embedded presentation appear to be unaffected.
[Resolved] Mediasite Inaccessible
Mediasite is available once again.
Posted in Canvas / LMS, Lecture Capture
Mediasite Inaccessible
Following the scheduled maintenance window, Mediasite is not accessible. We have alerted our hosting partner and they are working towards a resolution.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite playback
Mediasite is aware of issues impacting video playback in the Video Cloud environment. Mitigation steps have been taken, and there has been no occurrence of the issue over the past several hours. Playback is currently functioning normally at this time.
Posted in Lecture Capture
[RESOLVED] Zoom: Multiple Services
Yesterday’s service degradation appears to have been mitigated, although Zoom is still reporting sluggishness with Zoom Whiteboards.
Posted in Lecture Capture
[RESOLVED] Zoom Cloud Recording Processing Delays
Zoom has resolved the issue, and the older recordings are now processing successfully.
Posted in Video Conferencing
Zoom: Multiple Services
Zoom has identified service degradation over multiple services and is working on a resolution.
Posted in Canvas / LMS, Video Conferencing
Zoom Cloud Recording Processing Delays
Zoom is currently investigating Cloud Recording Processing Delays
Posted in Video Conferencing
[Resolved] Mediasite Catalog
The issue authenticating with the Mediasite Catalogs in Canvas has been resolved.
Posted in Canvas / LMS, Lecture Capture