The disruption to Mediasite services has been resolved
Mediasite Disruption
Sonic Foundry engineers are currently investigating performance issues with Mediasite Video Cloud. Users may receive errors or timeouts when attempting to access Mediasite presentations at this time.
Posted in Canvas / LMS, Lecture Capture
Mediasite Recordings delayed
Currently, Mediasite recordings made in some classrooms are processing slowly. The service provider is investigating. Please allow additional time for presentations to post.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite direct links unavailable
The issue with authenticating Mediasite logins has been resolved.
Posted in Canvas / LMS, Lecture Capture
Mediasite direct links unavailable
We are currently investigating an issue authenticating users using direct presentation links. Presentations embedded using the Mediasite tool in Canvas (best practice) as well as Mediasite Catalog links are still functional.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Zoom – Issues Starting and Joining Meetings
Zoom has resolved the issue causing users to be unable to start and join Zoom Meetings and Webinars.
Posted in Canvas / LMS, Video Conferencing
Zoom – Issues Starting and Joining Meetings
Zoom has received reports of users being unable to start and join Zoom Meetings and Webinars. They are currently investigating and will provide updates as they have them.
Posted in Canvas / LMS, Video Conferencing
[Resolved] Zoom: Live transcription services are unavailable
Zoom has resolved the issue causing users to be unable to use Live Transcription services within Zoom Meetings.
Posted in Canvas / LMS, Video Conferencing
Zoom: Live transcription services are unavailable
Zoom has received reports of users being unable to utilize Live Transcription services within Zoom Meetings. Cloud Recording transcriptions are not impacted. Zoom is currently investigating and will provide updates as they have them.
Posted in Canvas / LMS, Video Conferencing
[Resolved] Zoom – A subset of users are unable to join meetings/webinars
This issue is now resolved.
Posted in Uncategorized