****UPDATE****
The restart of MyFAU has been successfully completed.
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OIT will restart MyFAU at 10 p.m. tonight (Tue, June 7). We estimated the restart to take between 10 to 15 minutes to complete.
After the restart, the Outlook icon in MyFAU will no longer automatically log in users to Outlook Web Access (OWA). Instead, users will be directed to the OWA login screen (exchange.fau.edu) and will need to authenticate in order to access their email.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/02/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 5:00AM – 6:00AM
Affected services: EMS
Affected systems: EMS
Description of maintenance: OIT is increasing OS space for the fauappsrv2 server for EMS.
User impact: EMS will be down for 10 minutes while the disk is expanded.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/26/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Crystalreports and Talisma maintenance
When: 3:00AM – 7:00AM
Affected services: crystalreports, talisma
Affected systems: talapp01, crystalreports
Description of maintenance: OIT will be preforming emergency critical maintenance on the systems supporting crystalreports and talisma. These services are expected to be unavailable during the maintenance window.
User impact: Crystalreports and Talisma are expected to be unavailable during the window
******* UPDATE 5/18/16 @ 8:25am ********
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
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The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 5/18/16.
This will affect student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00(am) that morning. A follow up notification will be sent out when the system is back online.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/12/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Multi-factor authentication for WebFocus
When: 3:00AM – 5:00AM
Affected services: WebFocus
Affected systems: ibiweb4.fau.edu
Description of maintenance: OIT will be implementing multi-factor authentication (MFA) for WebFocus users.
User impact: WebFocus and/or Leapahead dashboards will be unavailable during this time. After the implementation, WebFocus users will be prompted to use authenticate with Duo when logging in.
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PGP Management server upgrade
When: 12:01AM – 1:00AM
Affected services: PGP Desktop
Affected systems: Bocsec.fau.edu
Description of maintenance: OIT will upgrade the PGP Management server
User impact: There is no anticipated user impact
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Banner CRN extract for Blackboard survey attendance for Summer 2016 1, 2 term
When: 3:00AM – 5:00AM
Affected services: There is no anticipated impact on services.
Affected systems: BANNER Production (FAUP)
Description of maintenance: Modify Banner CRN extract program for 2016 summer 1 and 2 term.
User impact: There is no anticipated user impact
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Please be advised that a Phishing email has been identified.
The subject line of this message is Emergency Email! and the message states: “To Avoid Closure Of Your Email, Click Or Copy This Link:[google drive link]” – Please DO NOT click this message as it is not sent from OIT or FAU and by clicking the link your account will become compromised.
Google has suspended any user who has clicked the link. To enable your account, you must reset your Owlapps password. We recommend that you reset both your Owlapps and FAUNet ID passwords to avoid any future issues.
If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
The issue with FAU Accounts Self-Services portal has been resolved.
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We are currently experiencing issues with the FAU Accounts Self-Services portal. We are working to resolve the issue as soon as possible.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/21/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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ANDISEC system upgrade
When: 3:00AM – 7:00AM
Affected services: All SFTP and network shares on andisec
Affected systems: ANDISEC
Description of maintenance: OIT will upgrade the operating system on andisec to a newer version (Server 2012 R2)
User impact: All SFTP and network shares on andisec will be unavailable during the window
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Adding support for Talisma XML Email
When: 5:00AM – 6:00AM
Affected services: FrevvoAPI
Affected systems: atlantic.fau.edu
Description of maintenance: OIT is adding support for Talisma XML Email
User impact: None expected
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Banner Financial Aid 8.26.0.1 patch
When: 3:00AM to 7:00AM
Affected services: N/A
Affected systems: Banner Financial Aid
Description of maintenance: Install the Financial Aid 8.26.0.1 patch in production. This release resolves a problem that came up during the testing of the Financial Aid 8.26.0 upgrade. That upgrade was placed on hold pending the release of this patch. The upgrade and patch are required for completion of College of Medicine financial aid awards.
User impact: None expected
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/07/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Blackboard building block install
When: 5:00AM – 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will install a new Pearson Building Block to facilitate Grade Synchronization between certain Pearson courses and Blackboard
User impact: This will require rolling restarts, so the downtime should be minimal, if any.
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Move jira/confluence to DMZ ip
When: 5:30AM – 6:00AM
Affected services: jira and kb (confluence)
Affected systems: jira.fau.edu / kb.fau.edu
Description of maintenance: We are changing the internet addresses of jira.fau.edu and confluence.fau.edu to allow access from outside of FAU.
User impact: Users of the jira project tracking system and of the oit confluence collaborative documentation site will not be able to connect
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Banner Student patch 8.9.1.2
When: 3:00AM – 7:00AM
Affected services: N/A
Affected systems: Banner Student module
Description of maintenance: This patch is necessary as support for the future installations of Banner XE (9)
User impact: No user impact is anticipated
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Banner Financial Aid 8.26.0 upgrade
When: 3:00AM – 7:00AM
Affected services: N/A
Affected systems: Banner Financial Aid
Description of maintenance: Install Financial Aid 8.26.0 upgrade in production. This is a critical upgrade release and the Financial Aid office has been waiting for it for several weeks. They need it in order to begin processing incoming student financial aid awards.
User impact: No user impact is anticipated
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/17/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Update SSO attributes
When: 5:00AM – 6:00AM
Affected services: sso.fau.edu
Affected systems: shibboleth1.fau.edu, shibboleth2.fau.edu, shibboleth3.fau.edu
Description of maintenance: Update SSO configuration to support campusHousing attribute.
User impact: None. This change does not involve any downtime.
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